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The Peerbound Podcast - Podcast

The Peerbound Podcast

On The Peerbound Podcast, we believe customer centricity is core to success. And our host, Sunny Manivannan, is excited to share stories from customer-obsessed leaders who consistently raise the bar. Tune in weekly to hear top marketing leaders in enterprise software discuss their career journeys and share their unique insights, future predictions, and proven strategies for amplifying the voice of the customer to accelerate growth.

Business Community Technology Tech Marketing Management Careers
Update frequency
every 9 days
Average duration
32 minutes
Episodes
45
Years Active
2023 - 2025
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Sara Steffen (Sr. Director, Customer Marketing at Databricks) on Putting Humanity at the Forefront in Customer Marketing

Sara Steffen (Sr. Director, Customer Marketing at Databricks) on Putting Humanity at the Forefront in Customer Marketing

Sara Steffen, Senior Director of Customer Marketing at Databricks, shares her journey from roles at Cisco and Nutanix to her current position at Databricks, emphasizing the value of storytelling, rel…

00:26:29  |   Tue 19 Mar 2024
Sara Spivey (former CMO at Braze and Bazaarvoice) on Building High-Performing Teams and the CMO’s Evolution

Sara Spivey (former CMO at Braze and Bazaarvoice) on Building High-Performing Teams and the CMO’s Evolution

With over 40 years in the industry, including significant contributions at Braze and Bazaarvoice, Sarah Spivey brings a wealth of experience and insights into the evolution of marketing technology, t…

00:35:51  |   Tue 12 Mar 2024
Thao Ngo (SVP of Marketing at Uptempo) on Building a Curious, High-Performing Marketing Team

Thao Ngo (SVP of Marketing at Uptempo) on Building a Curious, High-Performing Marketing Team

In this episode, we hear from Thao Ngo, the SVP of Marketing at Uptempo, a marketing planning software company. Thao discusses her unique path to marketing (she actually went to school for it!) and s…

00:26:20  |   Tue 05 Mar 2024
Caroline Solis Wright (VP, Marketing at 360Learning) on the Importance of Customer Feedback and Understanding your Audience

Caroline Solis Wright (VP, Marketing at 360Learning) on the Importance of Customer Feedback and Understanding your Audience

In this episode, Caroline Solis Wright, the VP of Marketing at 360Learning, discusses her career trajectory from an initial interest in politics to a fulfilling career in marketing. Navigation throug…

00:24:39  |   Tue 27 Feb 2024
Mike Molinet (Co-Founder of Branch and Thena) on Entrepreneurship, Leadership, and Customer-Centricity

Mike Molinet (Co-Founder of Branch and Thena) on Entrepreneurship, Leadership, and Customer-Centricity

In this episode, Mike Molinet, co-founder of tech companies Branch and Thena shares his journey from early career days as a mechanical engineer at 3M to a successful software entrepreneur, along with…

00:35:23  |   Tue 13 Feb 2024
Jillian Bejtlich (Community Lead at Calendly) on Cultivating Customer-Led and Data-Driven Communities

Jillian Bejtlich (Community Lead at Calendly) on Cultivating Customer-Led and Data-Driven Communities

In this episode, Jillian Bejtlich, Community Lead at Calendly, discusses her journey towards community management, which began in an engineering-focused household. Describing her path as non-traditio…

00:28:40  |   Tue 06 Feb 2024
Nisha Baxi (Head of Community and Digital Customer Success at Gong) on Community, Category Creation, and Career Advice

Nisha Baxi (Head of Community and Digital Customer Success at Gong) on Community, Category Creation, and Career Advice

In this episode, we hear from Nisha Baxi, the Head of Community and Digital Customer Success at Gong. Nisha shares her experiences developing programs for world-class software companies like IBM, Mic…

00:33:18  |   Tue 30 Jan 2024
Toby Coulthard (CPO at Phrasee) on Bringing Technical Expertise and Commercial Strategy to Product Leadership

Toby Coulthard (CPO at Phrasee) on Bringing Technical Expertise and Commercial Strategy to Product Leadership

In this episode, Toby Coulthard, the Chief Product Officer of Phrasee, shares his unique insights on marketing technology, given his blend of deep technical knowledge, commercial strategy, and execut…

00:29:41  |   Tue 23 Jan 2024
Junan Pang (Head of Customer Success at Slack) on Developing Customer Success Expertise

Junan Pang (Head of Customer Success at Slack) on Developing Customer Success Expertise

Junan Pang is the head of customer success at Slack, experienced in helping tech companies optimize their customer relationships and deliver world class customer experience. Drawn to a blend of techn…

00:24:13  |   Tue 16 Jan 2024
Chandar Pattabhiram (former CMO at Marketo and Coupa) on CMO Strategy and Impact

Chandar Pattabhiram (former CMO at Marketo and Coupa) on CMO Strategy and Impact

In this episode of The Peerbound Podcast: Chief, Chandar and Sunny delve into topics such as leadership, marketing strategies, team building, and the dynamics of the C-suite. Chandar shares his exper…

00:30:56  |   Tue 09 Jan 2024
Alison Bukowski (VP, Customer Experience at Point of Reference) on Being Truly Customer-Led

Alison Bukowski (VP, Customer Experience at Point of Reference) on Being Truly Customer-Led

In this episode of the Peerbound Podcast, host Sunny Manivannan is joined by Alison Bukowski, the incoming Vice President of Customer Experience at Point of Reference. Alison discusses her journey fr…

00:35:08  |   Wed 03 Jan 2024
Evan Hamilton (Director of Community at HubSpot) on The Power of Community in the Age of AI

Evan Hamilton (Director of Community at HubSpot) on The Power of Community in the Age of AI

In this episode of the Peerbound Podcast, we hear from Evan Hamilton, the Director of Community at HubSpot. As an experienced community and customer experience professional, Hamilton shares his insig…

00:35:02  |   Tue 19 Dec 2023
Leslie Paterson (VP, Customer Advocacy & Engagement at BMC) on Leading, Building, and Reinventing Advocacy Programs

Leslie Paterson (VP, Customer Advocacy & Engagement at BMC) on Leading, Building, and Reinventing Advocacy Programs

In this episode, Leslie Patterson, the VP of Customer Advocacy and Engagement at BMC Software, shares insights from her more than two decades of experience in the software industry. Leslie shares her…

00:35:01  |   Tue 12 Dec 2023
Dave Hansen (Global Advocacy Marketing Director at LRN) on Building and Nurturing Customer Advocacy and Community

Dave Hansen (Global Advocacy Marketing Director at LRN) on Building and Nurturing Customer Advocacy and Community

In this episode, Dave Hansen, the Global Advocacy Marketing Director at LRN, shares his unique journey from driving the Red Bull van in college to his current role building advocacy and community wit…

00:33:18  |   Tue 05 Dec 2023
Katie Pope (Sr. Director, Brand & Community at Iterable) on Evolving Customer Marketing Programs

Katie Pope (Sr. Director, Brand & Community at Iterable) on Evolving Customer Marketing Programs

In this episode, Katie shares insights about her dynamic approach to customer marketing, noting her focus on adopting programs that closely align with what customers want and need. At Iterable, she o…

00:27:18  |   Tue 28 Nov 2023
Bill Lee (Founder of Center for Customer Engagement) on Pioneering Customer-Led Growth

Bill Lee (Founder of Center for Customer Engagement) on Pioneering Customer-Led Growth

Discover the evolution of Customer Advocacy and Engagement as Bill Lee shares his personal journey, beginning with his unique career trajectory, his experiences in different industries, and his trans…

00:25:34  |   Tue 21 Nov 2023
Nicole Saunders (Director of Community at Zendesk) on Fostering Cross-Functional Collaboration

Nicole Saunders (Director of Community at Zendesk) on Fostering Cross-Functional Collaboration

In this episode, we delve into Nicole's journey in community management and explore the strategies she employed to transform Zendesk's community from a Q&A section to a cross-functional powerhouse. W…

00:35:46  |   Tue 14 Nov 2023
Lauren Turner (Director, Customer Marketing at Alyce) on the Power of Customer Voice

Lauren Turner (Director, Customer Marketing at Alyce) on the Power of Customer Voice

Explore the evolving landscape of B2B customer marketing with Lauren Turner, Director of Customer Marketing at Alyce. With prior career experience in product management and product marketing, Lauren …

00:33:37  |   Tue 07 Nov 2023
Kevin Lau (Sr. Director, Global Customer Engagement at F5) on Strategic Alignment in Customer Marketing

Kevin Lau (Sr. Director, Global Customer Engagement at F5) on Strategic Alignment in Customer Marketing

Join us as Kevin Lau, Senior Director of Global Customer Engagement at F5, shares thoughts on the evolving landscape of customer marketing. Discover how to set and align priorities with executive lea…

00:28:36  |   Tue 31 Oct 2023
John Gleeson (Founder & Managing Partner at Success Venture Partners) on the Strategic Role of Customer Success

John Gleeson (Founder & Managing Partner at Success Venture Partners) on the Strategic Role of Customer Success

Join us for an insightful discussion with John Gleeson, Founder & Managing Partner at Success Venture Partners and a pioneer in the world of Customer Success. Discover the strategic significance of C…

00:34:19  |   Tue 24 Oct 2023
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