For dermatologists and those associated with their practice who want to deliver an Ultimate Customer Experience® for their patients to expand retention and referrals. We’ll look at how you grow your bottom line while providing higher-quality patient experiences.
Pediatric dermatology presents a unique set of challenges and opportunities. Children often present with common conditions, but what sets this population apart isn’t just the conditions themselves. I…
In an era when patients turn to Google before they call your office, your digital presence is no longer optional—it’s foundational.
That's why this episode focuses on a topic that’s become one of the…
We've got something special for you — a crash course on how to make your clinic run like a well-oiled machine. When you're running a dermatology clinic, your primary concern is, of course, patient ca…
When patients come to your office, they're not just looking for treatment. They're looking for confidence—in you, in your process, and in the decision they're about to make about their health.
One of…
In this episode, we’re exploring a powerful strategy that can elevate your practice and help you stand out: event marketing.
Whether you host educational seminars, participate in health fairs, or lev…
This episode explores an essential strategy for building stronger relationships with your patients: creating content that educates and engages.
In a world where patients are increasingly looking for …
In this episode, we’re discussing an important yet often uncomfortable aspect of dermatology practice management: handling patient complaints.
No matter how exceptional your care is, complaints will …
This episode examines an often-overlooked part of patient care—follow-ups.
Many dermatology practices prioritize attracting new patients, but what about retaining them?
A patient who visits once and …
In this episode, we're discussing something that might make you uncomfortable—but it's absolutely essential for your practice's growth and success: goal setting.
I can guess what you may be thinking.…
For this episode, we’re diving into something that might seem small—but in reality, it sets the tone for your entire patient experience.
Your waiting room isn’t just a place where patients sit before…
In today's healthcare landscape, delivering exceptional medical care is just the beginning. Patients now seek a holistic experience encompassing every interaction with a practice, from the initial co…
In this episode, we’re tackling a topic that can make or break your dermatology practice: staffing for success.
Your team isn’t just a group of employees; they’re the backbone of your practice and a …
Today, we’re diving into a critical yet often overlooked skill in dermatology: navigating sensitive conversations with patients.
Whether it’s discussing chronic conditions, cosmetic dissatisfaction, …
Cold temperatures, dry air, and harsh winds can wreak havoc on the skin, leading to issues like dryness, flaking, and exacerbation of existing skin conditions. Dermatology clinics have a unique oppor…
As a dermatologist, it's important to focus on the patient experience to ensure that your clinic stands out and positively influences patient satisfaction. Prioritizing a patient-centered approach ca…
In today’s world, where nearly every patient turns to the internet for answers, having a strong online presence isn’t optional—it’s essential.
But here’s the thing: simply having a website and socia…
Stress is an unavoidable part of life, but for many patients, it manifests in ways that go far beyond their mental health.
This episode of "The Distinctive Dermatologist" will explore the role dermat…
When patients feel empowered, they trust you more, they follow through on treatment plans, and they’re more likely to recommend your practice to others.
That's why this episode will explore how patie…