The Buzz

PenFed owes its multibillion-dollar growth in total and origination assets to a sweeping automation overhaul.  

The McLean, Va.-based credit union has automated much of its front- and back-end busines…

In this episode of "The Buzz" podcast, Bank Automation News hears from Seke Ballard, founder and CEO of Beta Financial Services, a Chicago-based holding company that has applied for a bank charter wi…

Sixty-three percent of respondents to a recent survey think resetting their password is a huge inconvenience and 14% would rather be stuck in rush-hour traffic than reset their password.  

And ironica…

The level of security and service that cloud infrastructures provide makes it an inevitable technology for banks and financial institutions.  

Questions around operational control and security capacit…

Heang Chan, co-founder and CEO of low-code solutions provider Prelim, knows firsthand how manual and cumbersome customer-facing processes can be. It’s one reason he left banking seven years ago to wo…

Skyrocketing scams and card-not-present (CNP) fraud losses can be blamed on bad actors leveraging automation, experts say.

Consumer scams reported by bank executives have risen by double-digit percent…

Migrating legacy apps to the cloud is as complex as ‘a heart transplant’ 

Banks undoubtedly face challenges when transitioning to the cloud, including monolithic applications, a lack of resources, and…

Tech and regulatory hurdles stand in the way of a fully interoperable payments environment in the U.S.  

Consumers increasingly expect an interoperable — seamless and friction-free — payments ecosyste…

Sixty-two percent of banks say the complexity and risks associated with handling personal data for artificial intelligence (AI) often outweigh the benefits to customer experience. 

That’s according to…

Computer vision is a form of artificial intelligence that can help manage data, explains Tackle AI co-founder and Chief Technology Officer Sergio Suarez Jr., in this episode of “The Buzz” Podcast. 

Cu…

TD Bank’s U.S. strategy for commercial payments leans on back-office process automation.  

While the $450 billion U.S. arm of the Toronto-based bank has been digitizing its payments capabilities for s…

Banks must shift their talent strategy from retention to productivity as the financial services industry struggles to keep up with demand for technology-focused employees.  

Training and retaining tec…

In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team discusses the recent Bank Automation Summit 2022 with recorded conversations from the panel “Modernizing Commercial Le…

To poorly automate a process, use technology as the starting point rather than the ideation process, Pepe Porrata, chief operating officer at $731.7 million bank Varo Bank, tells Bank Automation News…

A growing number of community banks are considering adding cryptocurrency services, and it could give them an edge in the battle for digital customers. 

Thirty percent of community banks expect to add…

University Credit Union saved nearly $2 million in expenses and revenue gains in the first 12 months after launching its artificial intelligence (AI)-powered virtual assistant Royce in August 2020. 

T…

CHARLOTTE, N.C. — In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team pivots to an excerpt from the Bank Automation Summit 2022 held in Charlotte, N.C., March 1-2. 

Learn …

While big banks mobilize billions in tech development, community banks are continuing their own technology journeys through fintech investment. 

Fintechs provide community banks with unique opportunit…

Citizens Commercial Banking surveyed 260 corporate decision makers and found that 85% are looking to banks to provide real-time payment solutions — ranking it higher than other banking priorities suc…

The Biden administration plans to increase anti-corruption efforts in financial services with new anti-money laundering (AML) regulations in corporate banking and cryptocurrency.  

The threat of gover…