This podcast is for convenience store sales associates looking to promote to assistant managers as well as for new assistant managers. This can be a tough role when you just get thrown into position. I will prepare you to survive in this role.
This episode will explore how technology can help you create deeper connections with your customers and build loyalty in your convenience store. We'll cover the importance of keeping customers engage…
This episode focuses on the increasingly important role of online ordering and delivery systems in the convenience store industry. We'll explore why these systems are becoming essential, the key feat…
In today's episode, we'll explore the world of inventory management software and why it's crucial for running an efficient store. We'll break down the basics of what this software does, highlight its…
In this episode, we're diving into why being tech-savvy is a must for assistant managers in convenience stores. We'll explore the vital tools you need to know, like Point-of-Sale (POS) systems, inven…
In today's episode, we're focusing on a crucial aspect of store management: food safety and hygiene practices. Maintaining high standards in these areas is vital for the well-being of both customers …
In today's episode, we're tackling a topic essential for the well-being of your employees and customers: the proper handling of hazardous materials and equipment. We'll explore why health, safety, an…
In today's episode, we're tackling an essential topic for the well-being of both your employees and customers: emergency procedures and first aid training for convenience store assistant managers. We…
In this episode, we'll delve into the importance of health, safety, and regulatory compliance in the convenience store industry, and provide you with practical strategies and best practices to ensure…
In this episode, we'll explore the importance of sales data analysis for convenience store assistant managers and dive into the key topics that will help you unlock the full potential of your sales d…
Throughout this episode, we'll explore the significance of effective promotional strategies for driving revenue in convenience stores. We'll explore the definition of promotional strategies, their pi…
In this episode, we're zeroing in on a skill set crucial for every assistant manager in corporate-owned convenience stores: developing persuasive selling techniques and enhancing product knowledge. A…
In this episode, we will explore how to harness these insights to refine our promotional strategies, ultimately boosting our sales and enhancing customer satisfaction.
This episode will discuss upselling and cross-selling strategies to enhance customer satisfaction in corporate-owned convenience stores.
In today's episode, we're diving into a crucial aspect of running a convenience store – handling customer inquiries, complaints, and conflicts professionally.
In today's episode, we'll be delving into a topic at the heart of effective leadership in the convenience store industry: active listening and effective communication for assistant managers.
In this episode, we'll examine how strong interpersonal skills are like a magic charm for your store. They turn customers into regulars, foster loyalty, and even make your job way more enjoyable!
Whether it's shoplifting, employee theft, or plain old miscounts, shrinkage erodes profits and can make our jobs much harder. So, in this episode, let's get tactical about loss prevention and start p…
In this episode, let's dive into the art and science of shelf management and planograms. Get ready to transform your shelves from cluttered to captivating!
In this episode, we will dicuss how mastering inventory control is like having a secret weapon in your arsenal. It boosts your bottom line, keeps those shelves looking sharp, and saves you from the d…
With the right strategies and mindset, we'll cover how building strong supplier relationships can become your secret weapon for efficient inventory control and shelf management in this episode.