SMB Community Podcast

In the final episode of the calendar year 2024, Amy and James sit down to discuss the final MSP Question of the week as well as current events and news.

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1.) MSP Question of the week:  How often s…

To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year's hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance o…

Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news.

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1.) MSP Question of the week:  What are some good marketing campaigns to run…

To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast.

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1.) MSP Question of the week:  Should I require my remote employees to return to the o…

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out …

Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week.

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1.) Notes On The News

1. IT Nation - one announc…

Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business.

1.) MSP Question of the week:  

What reports or KPI’s do …

This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership.

About David Sims

Since 1998, David is an exper…

Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advant…

Christopher Barber - Cheaper Than a Geek

https://www.linkedin.com/in/christopherjbarber/

Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networ…

Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation

1.) MSP Question of the week:  What happens if you customer …

Hosts James and Amy discuss pricing and the question around discounts for certain clients.

1.) MSP Question of the week:  Should you discount your price to win the deal? 

 " The bitterness of p…

Hosts Amy Babinchak and James Kernan discuss the struggles of recruiting and what key qualities to look for when recruiting good people.

1.) MSP Question of the Week: When struggling with recruiting,…

Host James Kernan discussses security offerings, specifically looking at offering vCISO services as part of your cyber security stack.

1.) MSP Question of the Week: Should you offer vCISO services?

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Host Karl Palachuk caught up with Dor Eisner, CEO of Guardz. Right off the bat, Eisner points out the reason enterprise cybersecurity attacks are different from those focused on small business. Like …

Host James Kernan sits down with an exclusive interview with Tim Fitzpatrick, President of Rialto Marketing.

Founded in 2012, Tim created Rialto with the vision of having a positive lasting impact on…

Hosts James Kernan and Amy Babinchak kick off this week's episode with topics regarding big wins, Windows 10 End of Life, and an exclusive interview with Tim Fitzpatrick

1.) MSP Question of the Week:…

1.) The MSP Question of The Week - Do you have an entry level MSP offering?

This week, James Kernan and Amy Babinchak sit down to discuss entry level MSP offerings. Does your company offer one? Hear …

Host James Kernan sits down with Kevin Lancaster and Matt Solomon of Channel Program, a platform designed to unify the IT Channel industry.

Kevin Lancaster and Matt Solomon are the co-founders of Cha…

Host Karl got together with Jamie Levy, Director of Adversary Tactics from Huntress. 

Jamie is also a longtime researcher, developer and board member of the Volatility Foundation. She has worked over…