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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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AVG Cloud Care Packages AV, Content Filtering, and Remote IT Service

AVG Cloud Care Packages AV, Content Filtering, and Remote IT Service

AVG Announces Cloud Care

As I was wandering the floor at IT Nation, Jessica Turner from AVG stopped me to give me some information about the new AVG program: Cloud Care.

Then Austen Clark wandered up…

00:02:26  |   Mon 26 Nov 2012
Continuum Worked Flawlessly During Hurricane Sandy

Continuum Worked Flawlessly During Hurricane Sandy

As the IT Nation show was winding down, I talked to some guys from Continuum.

Joe Consolmagno is a Technical Account Manager for the Mid Atlantic Region. Raymond Vrabel is Director of Technical Acco…

00:06:11  |   Mon 19 Nov 2012
Level Platforms’ NOC Performed Great Service During Hurricane Sandy

Level Platforms’ NOC Performed Great Service During Hurricane Sandy

I always like catching up with Dan Wensley from Level Platforms. Dan makes a point of starting out this interview with a ringing endorsement of the IT Nation conference.

Level Platforms recently add…

00:05:21  |   Mon 19 Nov 2012
Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation

Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation

My friend Nancy Hammervik is the Senior Vice President, Industry Relations at CompTIA. On November 9th she was awarded a Bronze Stevie Award as “Female Innovator of the Year – Government or Non-Profi…

00:05:40  |   Sun 18 Nov 2012
Interview: Alan McDonald, President of Xilocore

Interview: Alan McDonald, President of Xilocore

Alan McDonald is President and CTO of Xilocore.

Xilocore is a “business continuity and disaster recovery” company focused value added resellers. The develop entire disaster preparedness plans that c…

00:05:39  |   Sun 18 Nov 2012
Kent McNall of Quosal Talks about the LabTech/Quosal/ConnectWise Killer Combo

Kent McNall of Quosal Talks about the LabTech/Quosal/ConnectWise Killer Combo

While at IT Nation last weekend, I grabbed Kent McNall, CEO of Quosal for a quick interview. This “killer combo” of products is one of the most impressive things I saw over the weekend.

Quosal was o…

00:07:01  |   Sun 18 Nov 2012
Ian Watkins Traveled from the UK for IT Nation

Ian Watkins Traveled from the UK for IT Nation

One of the fun people I don’t get to see enough is Ian Watkins from the UK. He has been using ConnectWise for seven years.

I caught up with Ian as he was in line to get into one of the breakout sess…

00:02:38  |   Sun 18 Nov 2012
PacketTrap and Labtech Together – A Surprisingly Good Combo

PacketTrap and Labtech Together – A Surprisingly Good Combo

While hanging out in the PacketTrap booth, the talk turned to an interesting product combination that surprised me. Geoff Parker from PacketTrap tells me that a number of partners came by the booth a…

00:01:57  |   Sun 18 Nov 2012
ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis

ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis

Interview with Erinn Davis, Community Manager for ConnectWise, Labtech, and Quosal

Erinn Davis is one of the hardest working people I ran into at IT Nation. We grabbed an empty boardroom to talk abou…

00:08:32  |   Sun 18 Nov 2012
ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners

ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners

ChannelEyes is now in its second year and Jay McBain was on the floor at IT Nation to talk to vendors about connecting with partners.

According to Jay, most MSPs work with an average of eight vendor…

00:10:03  |   Sun 18 Nov 2012
Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell

Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell

Kim’s cloud display was very clever. In fact, it caught my eye and I had to take a picture. Then, of course, I turned on the microphone to ask what they do.

Integral is a “full IT solution provider.…

00:02:15  |   Sat 17 Nov 2012
Symantec Heavily Focused on MSP Endpoint Protection

Symantec Heavily Focused on MSP Endpoint Protection

I dropped by the Symantec booth at IT Nation and had some fun horsing around with Anne Stobaugh and Dal Gemmell. They brought me up to speed with some of the latest programs at Syamantec.

Anne made …

00:07:15  |   Sat 17 Nov 2012
Spam Soap Is Much More than Hosted Spam Filtering.

Spam Soap Is Much More than Hosted Spam Filtering.

Karl with Jenna from Spam Soap

Jenna Chase is always in a good mood, and she really enjoyed the IT Nation vendor floor this year. We caught up with her on the last day.

Spam Soap is a cloud based …

00:01:47  |   Sat 17 Nov 2012
eFolder Adds AppAssure Integration to Their Offerings

eFolder Adds AppAssure Integration to Their Offerings

One of the vendors that seems to make every show is eFolder (www.eFolder.net). I talked to Booth Dude Tel Hulsy about the eFolder product and what they’re up to.

eFolder Crew at IT Nation

Ted’s bi…

00:08:00  |   Thu 15 Nov 2012
Arnie Bellini Says ConnectWise Goes Way Beyond PSA

Arnie Bellini Says ConnectWise Goes Way Beyond PSA

ConnectWise Goes Way Beyond PSA

I had a chance to sit down with Arnie and David Bellini near the end of IT Nation and get some insights into what they’re doing and where the company is going. Arnie B…

00:12:13  |   Wed 14 Nov 2012
Axcient Offers 100% Channel Focused Backup and BDR Solution

Axcient Offers 100% Channel Focused Backup and BDR Solution

One of my old friends Steve Noel talked to me about his role at Axcient and what the company’s up to these days. Steve is a Techno Sales Engineer at Axcient.

Steve Noel

Axcient is a 100% Channel f…

00:06:03  |   Tue 13 Nov 2012
Larry Walsh: Vendors Sell Direct to Users: “Get Over It”

Larry Walsh: Vendors Sell Direct to Users: “Get Over It”

I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation.

The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practice…

00:07:03  |   Tue 13 Nov 2012
LogicMonitor Provides Pure SaaS-Based Infrastructure Monitoring

LogicMonitor Provides Pure SaaS-Based Infrastructure Monitoring

Kevin McGibben – CEO of LogicMonitor – met up with me at the ConnectWise IT Nation conference in Orlando Friday.

LogicMonitor is a “pure SaaS based IT infrastructure monitoring service.” We talked ab…

00:09:08  |   Sat 10 Nov 2012
PacketTrap Finds Success at IT Nation 2012

PacketTrap Finds Success at IT Nation 2012

I caught up with Jason Samples from PacketTrap at the ConnectWise IT Nation conference in Orlando.

My first question was “What are you doing here?” PacketTrap has both a PSA and an RMM tool. Their RM…

00:04:09  |   Sat 10 Nov 2012
Cloud Nation Announces Three-Tiered Launch

Cloud Nation Announces Three-Tiered Launch

Final Report from SMB Nation Fall 2012.

Our final interview from SMB Nation’s Fall conference is with Tom Poole, Founder and CEO of Cloud Nation. Cloud Nation is an SMB Nation family brand.

Cloud Nat…

00:07:26  |   Wed 24 Oct 2012
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