Shane Hewitt and The Nightshift

What does “good customer service” really mean? Shane Hewitt sits down with customer service expert Marc Gordon to unpack the nuances of how businesses succeed—or fail—in meeting customer expectations…

Shane tried to take the Nightshift outdoors with a hammock-side broadcast on a gorgeous Ottawa evening. For Throwback Thursday, Ryan joins the conversation as they sift through clues that spark big m…

Taylor Swift’s decision to release her new album on cassette sparks a bigger conversation: why do physical formats still matter in the digital age? Music commentator Eric Alper joins Shane to break d…

When Cracker Barrel updated its logo, the internet noticed—and not in a good way. Shane and Ryan dive into why some redesigns feel like bold refreshes while others look like unfinished drafts. Along …

Shane rewinds to 1993 for a Throwback Thursday filled with seismic moments in Canadian politics, sports, and technology. Canada’s first female Prime Minister, Kim Campbell, had just taken office befo…

What made 1993 such a turning point in culture? Shane Hewitt and Ed Conroy from Retro Ontario revisit the year that gave us Snoop Dogg’s first album, the debut of The X-Files, and the inauguration of…

Movies, music, and even TV shows don’t just entertain—they change how we travel. Shane Hewitt talks with film critic Richard Crouse about the influence of pop culture on tourism, from “The Girl from …

Shane Hewitt sits down with Tony Chapman to explore what it takes to reinvent yourself when life shifts direction. From professional athletes facing retirement to anyone navigating career or personal…

Flight attendants aren’t just there to serve drinks—they’re the first line of safety in the sky. Shane Hewitt sits down with “Aussie Jess,” Jessica Valiant, to unpack the realities of life as a fligh…

What language would you love to learn? Shane Hewitt welcomes Ryan O’Donnell, Noah Scanga, and Tony Tedesco for a lighthearted conversation about the challenges—and fun—of picking up new languages. Fr…

Is the age of free speech online coming to an end? Shane Hewitt talks with Greg Fish, author of The Cyberpunk Survival Guide, about the growing wave of government-led web censorship in the name of “s…

As Parliament resumes, the political landscape is shifting. Shane Hewitt welcomes Rob Breakenridge to unpack what lies ahead for Pierre Poilievre, Justin Trudeau, and a sidelined NDP. Rob argues that…

What happens when your favorite treat disappears from the menu? Ryan O’Donnell joins Shane Hewitt to share the heartfelt (and hilarious) letter he wrote to Starbucks after the loss of his beloved Van…

From smartphones to science fiction made real, Shane Hewitt and tech expert Kris Abel break down the latest in technology. Health Canada has just approved Google Pixel phones to use their built-in te…

Language is more than words—it’s culture, land, and identity. Shane Hewitt sits down with Dr. Lorna Williams to explore the global movement to revitalize Indigenous languages and the essential role t…

Shane Hewitt talks with Dino Ambrosi of Project Reboot about the real costs of screen time on youth and families. From social media addiction to the normalization of endless scrolling, Dino shares wh…

Shane Hewitt is joined by Lindsay Broadhead and Jamie Ellerton for a wide-ranging conversation that blends politics, personal gripes, and tech news. Jamie returns from his summer off with a good news…

It’s a lighter night on Shane Hewitt & the Nightshift as the team swaps personal stories and good news. Noah shares the painful lessons learned from eating too many yummy cookies, Shane looks back on…

Shane Hewitt talks with Patrick Sojka from Canada's Premier Credit Card, Points and Miles Resource | Rewards Canada  about the rising threat of scams targeting loyalty programs. From stolen e-voucher…

Shane Hewitt talks with Matt Gurney about the shifting landscape of Canadian politics and the outsized role social media plays in shaping public discourse. They explore how engagement often turns int…