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OverDog: Dog Daycare & Boarding Business Tips - Podcast

OverDog: Dog Daycare & Boarding Business Tips

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet business can be difficult and often leave you feeling like an underdog. Not anymore - together we'll make you the OVERDOG.

Marketing Business Management How To Education
Update frequency
every 6 days
Average duration
35 minutes
Episodes
221
Years Active
2021 - 2025
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221: How to Turn Failure Into Success

221: How to Turn Failure Into Success

Ever feel like you're the only one who can’t seem to get things right? This episode is your permission slip to stop beating yourself up and start looking at failure as fuel. Fern pulls back the curta…

00:28:20  |   Tue 16 Sep 2025
220: The 3-Tier Facebook Strategy to Attract, Engage, and Convert Pet Resort Customers

220: The 3-Tier Facebook Strategy to Attract, Engage, and Convert Pet Resort Customers

Struggling to make Facebook actually work for your dog daycare or boarding business? You're not alone—and you're probably just a few tweaks away from turning it into a reliable lead machine. In this …

00:31:16  |   Tue 09 Sep 2025
219: Why Employees Leave - And How to Keep Them Longer

219: Why Employees Leave - And How to Keep Them Longer

If you’ve ever felt like you're stuck in a revolving door of employees, this episode is about to hit home. Fern teams up once again with his buddy and business retreat co-host Patrick Lyons for a dee…

01:07:43  |   Tue 02 Sep 2025
218: Why Customers Leave — and How to Keep Them Coming Back

218: Why Customers Leave — and How to Keep Them Coming Back

If your numbers are down and you’re stressing about getting more leads in the door, you might be looking at the wrong problem. In this episode, we're flipping the script and diving into a major blind…

00:33:17  |   Tue 26 Aug 2025
217: Using Psychological Selling Techniques To Boost Sales

217: Using Psychological Selling Techniques To Boost Sales

If you’ve ever wished more people would say “yes” to your services, this episode is going to open your eyes. Fern dives into the fascinating world of psychological selling — and no, it’s not about ma…

00:29:44  |   Tue 19 Aug 2025
216: How To Find The Right Staff

216: How To Find The Right Staff

If you’ve ever felt like staffing your pet care business is an endless headache, you’re not alone — and this episode of the Overdog Podcast is packed with insights you can’t afford to miss. Fern sits…

01:01:05  |   Tue 12 Aug 2025
215: How To Outwork & Outsmart Just About Anyone

215: How To Outwork & Outsmart Just About Anyone

This week on the Overdog Podcast, Fern opens up about his own unconventional journey — one filled with risks, pivots, and a relentless drive to outwork and outsmart the competition. From his early ca…

00:41:23  |   Tue 05 Aug 2025
214: Your Staff’s Perspective About Work

214: Your Staff’s Perspective About Work

Ever wondered what it really feels like to work in your own dog daycare or boarding business? This episode flips the script by diving deep into the staff’s perspective — straight from someone who liv…

00:56:58  |   Tue 29 Jul 2025
213: Missed Calls Are Killing Your Business (and How To Fix It)

213: Missed Calls Are Killing Your Business (and How To Fix It)

Are your phones helping or hurting your business? In this episode of the Overdog Podcast, Fern uncovers a common but overlooked problem in dog daycare and boarding facilities — how phone calls are ha…

00:32:59  |   Tue 22 Jul 2025
212: Creating a VIP Experience

212: Creating a VIP Experience

Ever wonder how you can seriously stand out in the pet care industry? In this episode of the Overdog Podcast, Fern shares a game-changing insight sparked by his recent vacation to Mexico—and it has e…

00:28:37  |   Tue 15 Jul 2025
211: How to Delegate and Step Out of the Day-to-Day in Your Pet Resort

211: How to Delegate and Step Out of the Day-to-Day in Your Pet Resort

You're halfway through the year—are you where you thought you’d be? In this episode of the Overdog Podcast, we hit pause to take stock of the first six months of 2025. It’s the perfect time to assess…

00:31:34  |   Tue 08 Jul 2025
210: What Iconic Brands Can Teach You About Running a Pet Resort

210: What Iconic Brands Can Teach You About Running a Pet Resort

Ever wonder how mega-brands like Apple, Nike, and Disney build such loyal followings—and how you could channel that same magic into your dog daycare or boarding business? In this episode, Fern dives …

00:34:30  |   Tue 01 Jul 2025
209: The IBPSA and Their New Forum Conference

209: The IBPSA and Their New Forum Conference

Get ready to go behind the curtain of one of the pet care industry’s most influential yet often misunderstood organizations—IBPSA. In this episode, Fern brings on Carmen Rustenbeck and Brian Remo to …

00:44:55  |   Tue 24 Jun 2025
208: Competition Won’t Kill Your Business - Complacency Will

208: Competition Won’t Kill Your Business - Complacency Will

Are you so busy eyeing the competition that you’re missing what’s really stalling your pet business? In this episode of the Overdog Podcast, Fern digs into a surprising truth: it’s not the new dog da…

00:29:07  |   Tue 17 Jun 2025
207: Where Pet Resorts Are Falling Short

207: Where Pet Resorts Are Falling Short

In this episode of the Overdog Podcast, we're diving into the often-overlooked blind spots that could be silently sabotaging your pet care business. From failing to follow up with new leads to treati…

00:43:10  |   Tue 10 Jun 2025
206: The Algorithm of Success

206: The Algorithm of Success

What if growing your pet care business wasn't about guessing your way through it, but following a step-by-step formula that’s already been proven to work? In this episode of the Overdog Podcast, Fern…

00:35:20  |   Tue 03 Jun 2025
205: The Questions You Should Be Asking

205: The Questions You Should Be Asking

Think you're asking the right questions about your business? Think again. In this episode, Fern and Overdog’s own Director of Operations, Kasey Jervis, dig into the questions dog daycare and boarding…

00:45:12  |   Tue 27 May 2025
204: Building a Brand Not a Business

204: Building a Brand Not a Business

Is your dog business just a set of services, or is it a brand that people feel something about? In this episode of the Overdog Podcast, we're taking a deep dive into the crucial difference between ru…

00:28:36  |   Tue 20 May 2025
203: How To Make Your Pet Business Memorable

203: How To Make Your Pet Business Memorable

In this episode of the Overdog Podcast, we're diving into what it really takes to make your pet care business stand out in a crowded market. It’s not just about looking professional — it’s about bein…

00:29:03  |   Tue 13 May 2025
202: Breaking Down the Big Debates in Pet Care

202: Breaking Down the Big Debates in Pet Care

Today we're diving into the big debates shaking up the dog daycare and boarding world. From whether you should offer discounts, have seven-day-a-week daycare, or let employee dogs join playgroups, Fe…

00:42:30  |   Tue 06 May 2025
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