MSP 1337

Looking back on 2022 with Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions on looking back on the highs and lows of 2022 and what we hope for in 2023.

I brought Jim Harryman back to finish the conversation on policies and controls.  We left out a few key pieces. 

Whether you have decided to get prepared for an ISO, SOC2, or other audit can be a daunting task.  Listen to the journey and all of it's ups and downs that Jim Harryman goes through to get a SOC2 cer…

The impact of an incident is often unknown until we enter into the aftermath.  How it happened can't always be answered but the goal post incident is to determine what can be done to prevent this in …

How do we create better relationships between vendors and solution providers? How do we get vendors to lean into their partner success?  How do I build confidence in those relationships? This and mor…

We spend a lot of time and energy to protect our businesses and our client's businesses from threat actors, natural disasters and even user error.  I'm pretty sure we don't spend enough time focusing…

Risk has been at the top of mind for several episodes as of late.  So much so that it seems to show up in my Flipboard news feed and suddenly a LinkedIn post popped up by David Schultis, of Red Panda…

Within every MSP we have roles that involve Account Management and in some cases have even evolved the title to vCIO or other name.  The challenge in many cases is how to charge for this role? Should…

In talking about risk we often don't address risk management plans at all.  In this episode I discuss with Jim Harryman of Kinetic Technology Group, all things risk.  It often starts with a Risk Asse…

I always have wondered why we assume our end users know how to use the technology we provide them.  The age old argument of 10% of the product's capability is actually used.  I sit down with Charles …

I couldn't let it go... The browser or browsers have the potential to be the trojan horse.  I sit down with Jim Harryman of Kinetic Group to discuss what we can do within the browser to ensure a more…

You can't secure others if you don't first secure yourself.  Security should be just as important at home as it is at work and you take responsibility for your actions.   I sit down with Scott Augenb…

Regardless of which browser(s) you use how often do you patch them.  Do you maintain the extensions and restrict what is and isn't sync'd.  I sit down with Kenneth May of Swift Chip to discuss how we…

In cybersecurity we don't spend as much time as we probably should in the area of onboarding and offboarding.  Initiated by the HR department or in smaller companies perhaps handled by the company ow…

A continued discussion on RMM and MDM tools.  How they differ and how they overlap.  In this ever evolving threat landscape they are both extremely important.  In this episode Jim Harryman and I will…

Over the past two years I have gotten to know Brian Weiss and much of our conversation has revolved around how he continues to improve the security posture of his company.  This is largely tied to an…

As solution providers we spend a lot of time with different tools and services to support our clients.  I sit down with Charles Love of ShowTech Solutions to discuss how RMM and MDM (DM) go hand in h…

Vulnerabilities and exploits happen to be very common in today's threat landscape and not all vulnerabilities are actionable.  I sit down with Wes Spencer, of Fifth Wall, to provide insights to solut…

I think most of us would agree that protecting data is a very big part of the job as a Solution Provider.  Joshua Smith and I tackle this conversation when it comes to the costs associated with prote…

As Solution providers (MSPs), a security first mindset can at times be difficult.  We know that our responsibilities to our staff and clients is about reducing the probability of being an easy target…