Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other products provided to businesses, retailers, manufacturers, healthcare facilities, restaurants and hotels.
- Update frequency
- every 31 days
- Average duration
- 28 minutes
- Episodes
- 77
- Years Active
- 2018 - 2025
Episode 37 – Don’t Run with Scissors
Casey Mackert, Director of Baldrige Services at Six Disciplines, joins us to discuss the pillars of performance excellence and how following these methods can help your operation achieve its goals. S…
Episode 36 – TRSA Vaccine Update
An update on TRSA’s advocacy efforts to get the linen, uniform and facility services industry included at the top of the priority list for the continuing rollout of the COVID-19 vaccine. Kevin Schwal…
Episode 35 – Why Strategy Matters More than Ever
Strategy encompasses two sides of the same coin when it comes to defining both short-term and long-term strategies. Linen, uniform and facility services companies need to continue to closely manage t…
Episode 34 – Political Outlook from Chris Stirewalt
An update on the latest news from the nation’s capital, and a look at what to expect moving forward as a new administration takes over the White House in January 2021. Joining us to discuss these iss…
Episode 33 – Government Relations Update
TRSA’s Vice President of Government Relations Kevin Schwalb gives an update on the latest news from Washington, DC, including the potential for additional stimulus funding, as well as state-level ini…
Episode 32 – COVID-19: Leadership Lessons
A panel of linen, uniform and facility services operators discuss the industry’s response to COVID-19, lessons learned from the crisis and how the industry can move forward. Panelists include Jim Bui…
Episode 31 – Sales and Marketing Post-COVID
Anna Walker, the marketing manager at Cosgrove Partners in Indianapolis, discusses the importance of retaining your customer base in the post-COVID sales and marketing environment. Walker talks about…
Episode 30 – Reopening Restaurants
Charles Crowell, the vice president of Milliken Table Linens, and Ben Fox, the director of sales and marketing at Alsco, discuss the state of the food-and-beverage market, as well as the importance o…
Episode 29 – COVID-19: Restarting your Business
Karen Griffiths, the human resources and safety director at Loop Linen Service in the New Orleans area, and Angela Howard, the vice president of people development and human experience at Spindle in …
Episode 28 – COVID-19: Communicating with Employees
Catalina Dongo, the director of human resources at UniFirst Corp., shares tips on communicating with your employees during the COVID-19 crisis, and outlines best practices and policies to implement a…
Episode 27 – COVID-19: Impacts on Commercial Laundries
A discussion about the COVID-19 pandemic and its potential impacts on the linen, uniform and facility services industry with Dr. Murray Cohen, a retired U.S. Centers for Disease Control (CDC) and Wor…
Episode 26 – Producing Hygienically Clean Textiles
An overview of TRSA’s Hygienically Clean certification program with Audrey Carmichael, a client coach with Six Disciplines Consulting Services. Carmichael shares her thoughts on the benefits of getti…
Episode 25 – Identifying Leaders
Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, joins us to discuss …
Episode 24 – Energy and Utility Savings
An overview of the energy and natural gas markets, as well as projects that your laundry can undertake to save on energy and utility costs in the future. Sharing their thoughts on these topics and mo…
Episode 23 – Productivity Boost
We take a look at plant productivity, and how to improve your laundry’s throughput through better hiring practices for production staff, new technologies and more. A panel of savvy laundry operators …
Episode 22 – Economic Update, M&A Activity
A rundown of the economy, recent mergers and acquisitions, and key financial metrics for the linen, uniform and facility services industry based on numbers from publicly traded uniform companies and …
Episode 21 – Safety First: TRSA’s New Certification
Rick Gerlach, the former senior director of safety and health at Cintas, who is currently a consultant for safety and health processes with RG Consulting LLC, gives an overview of TRSA’s new Safety a…
Episode 20 – Mastering Hospitality with Steve DiFillippo
Steve DiFillippo, the owner of Davio’s Northern Italian Steakhouse and author of It’s All About the Guest, discusses his brief experience working in the linen, uniform and facility services industry,…
Episode 19 – Passing the Torch
How do you plan your business for a successful transition to the next generation? Learn how several industry leaders have dealt with this transition in the past and are preparing their business for t…
Episode 18 – Minimizing Workplace Negativity
The United States Bureau of Labor Statistics (BLS) estimates that negativity in the workplace costs businesses a whopping $3 billion per year due to its harmful effects. How do you counteract negativ…