Leaders of Analytics

How does a traditional bricks-and-mortar retailer transform itself into an omni-channel business with strong digital and data science capabilities?

In this episode of Leaders of Analytics we learn fro…

Is your company good at customer success and retention? Chances are that you could be better.

For most businesses with a recurring revenue model, customer churn is a very costly affair. Whenever a cus…

Do you really need a data-driven culture? Maybe not.

According to Bill Schmarzo, the CEO’s mandate is to become value-driven, not data-driven. For analytics teams that means one thing: no one cares ab…

Great analytics teams understand that they are responsible for two things concurrently: production and consumption.

Most analytics teams master the production part well. After all, that’s why they exi…

If you’re anything like me, you have a love/hate relationship with marketing. Marketing can be delightful, obnoxious or somewhere in-between, depending on content and context.

Most of us remember an a…

Business leaders are changing.

Today, it’s not enough to be a strategic thinker and good people leader to be successful in the corporate world. Why?

Modern business leaders are customer-centric and und…

Most of us take for granted that food is always available to us when we need it. Our local supermarkets have shelves stacked with produce from all corners of the world. Rarely do we stop to think tha…

Professional sports have undergone a true data revolution over the last two decades.

Today, all major sports teams, regardless of sports code, use analytics and data science to drive team performance,…

It’s no secret that data and analytics can be used to create a competitive advantage for almost any modern business.

In fact, the customer data you capture in the course of doing business is one of th…

Every company, regardless of size, is dealing with a barrage of data. In any typical organisation, there is more information on hand than we know how to use or manage.

While every team in the organisa…

In a recent conversation with data warehousing legend Bill Inmon, I learned about a new way to structure your data warehouse and self-service BI environment called the Unified Star Schema.

The Unified…

Modern analytics teams are central business functions directly and indirectly responsible for increasing revenue, reducing costs, optimising processes and improving customer and employee satisfaction…

There is so much to learn!

If you’re anything like me, you’re overwhelmed by the number of books, articles, podcasts, online and offline courses, webinars and other training opportunities out there.

To…

An estimated 80 to 90 percent of the data in an enterprise is text. Sadly, this rich information is mostly neglected for analytical purposes.

Textual data is typically full of information, but also ve…

This is the second episode of a two-part series of Leaders of Analytics featuring global data science thought leader and influencer Felipe Flores.

Felipe is a global thought leader and influencer in t…

Automated decisions, personalised customer and employee experiences and data-driven decision-making are at the core of digital transformation in the 2020s.

In other words, data is eating the world and…

When we talk about data and AI ethics, we typically view this through a privacy lens.

That is, someone’s personal data has either been compromised and ended up in the wrong hands, or personal data is …

Is the typical hiring and job search process broken?

It is definitely full of bias.

First, we get interested candidates to submit their resumes.

Then someone (typically not the hiring manager) will pick…

Blockchain technology, cryptocurrencies and decentralised finance are described by some as massively disruptive technologies that will turn our existing financial system on its head.

For the tradition…

Data is everywhere, but do we know what it means?

A common problem for many enterprises wanting to adopt cutting edge, data-driven solutions is that they have a ton of legacy applications interlinking…