GBN University Podcast

In this episode Clay Scroggins, author of "How to Lead When You're Not in Charge", walks us through the four behaviors that he’s pinpointed to be able to cultivate influence when you don’t have the t…

In many ways Suzy Whaley is just another Golf Professional.  She struggles with many of the same challenges that PGA Professionals face every day.  Parts of her story sound the same as many, many oth…

When times are toughest, we feel like work is controlling our lives. We feel it’s the only thing we have time for (and sometimes don’t even have enough time for) while everything else (family, friend…

One of the most beneficial aspects of the Getting Better Now podcast has been the ability to hear unique insights from leaders both inside and outside of the industry.  

In this episode, we highlight …

Jay LeDuc is a PGA Professional who’s spent over two decades in the golf industry and held positions running the gamut from Outside Services to Head Golf Professional.  Now from his spot outside the …

In this episode, we’re back with part two of our conversation with the GM/COO at Medinah Country Club, Robert Sereci.  Robert has profiled his “Top 10 Lessons They Didn’t Teach You in School” and in …

Welcome back to part two of our conversation with Cary Cozby, the Director of Golf at Southern Hills Country Club.  If you missed part one, be sure to head back to episode sixteen and take a listen. …

As young professionals working in the golf business, often times our focus is on developing the set of what I call “vocational skills” that are specific to our industry...the teaching, playing, merch…

Cary Cozby, the Director of Golf at Southern Hills Country Club in Tulsa, Oklahoma, is likely the most decorated PGA Professional you will ever find.  As a winner of 13 section awards plus the nation…

In this episode of the Getting Better Now podcast, we have the opportunity to learn from one of the most highly regarded sports and performance psychologists in golf today.  Dr. Bhrett McCabe is the …

Most of us in this business are in agreement that when working at a club, it’s important to place a special focus on your ladies program and for the ladies that are playing golf at your facility.  We…

Ever feel like you can't get away from your computer or phone during the day, because you're tied to an endless flow of email into your inbox?  In this day and age, communicating with our members, cu…

In this episode we kick off the new year with a throwback.  For the next 60 minutes, you’ll have the opportunity to listen as, someone who most regard as the most successful and respected Golf Profes…

Leader.  

It’s a term thrown around so often that it’s almost cliche.  As PGA Professionals, we’re tasked with being leaders in the industry, leaders at our facilities, and leaders in our communities.…

If you’re in a leadership position at your club, or aspire to be one at some point in your career, what if I told you there was one specific area you could focus on that would guide the thinking and …

One of the phrases we hear all the time as Golf Professionals is something to the effect of “to meet or exceed expectations in every interaction”.  It’s an admirable goal and certainly a worthwhile m…

Jim Smith, Jr. is the Director of Golf at the Philadelphia Cricket Club in Flourtown, PA.  A Past President of the Philadelphia Section, Jim has been awarded that sections’s Bill Strausbaugh award tw…

Have you had trouble attracting interns to your facility?  If so, you're not alone.  The market for seasonal labor at such an affordable cost is very competitive.  If you're like some facilities, you…

Kevin Muldoon is the Director of Golf at the Jupiter Hills Club in Florida. During a successful stint as the Head Professional at the Country Club of York in Pennsylvania, Kevin was likely in a posit…

When something goes wrong and you're faced with an unhappy customer, what do you do? More often than not, we explain why the situation happened, or tell them we understand that they're unhappy, or wo…