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Customer Success Career Coach - Podcast

Customer Success Career Coach

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you.

I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

What's on the Menu?
🔥 Pro Tips: Learn the tricks of the trade from seasoned pros.
🚀 Career Growth Hacks: Elevate your game, one episode at a time.
🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS.

Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Education How To Business Management Careers
Update frequency
every 7 days
Average duration
30 minutes
Episodes
86
Years Active
2024 - 2025
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45. Make Progress in Your CS Job Search During the Holiday Season

45. Make Progress in Your CS Job Search During the Holiday Season

As the holiday season kicks in and you are starting to wind down, should you do the same to your Customer Success job search? If you want to stay ahead of the competition and ensure you're top-of-min…

00:30:20  |   Wed 04 Dec 2024
44. Career Killers in Customer Success: 3 Silent Threats You Need to Know About

44. Career Killers in Customer Success: 3 Silent Threats You Need to Know About

Are your actions inadvertently holding back your Customer Success career? While I usually share ways for you to grow your career, this episode takes a different turn as I highlight potential career k…

00:34:01  |   Wed 27 Nov 2024
43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)

43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)

Do you have what it takes to impress Customer Success hiring managers heading into 2025? We certainly have the information for you, and it has come straight from the mouths of current hiring managers…

00:27:11  |   Wed 20 Nov 2024
42. What CS Hiring Managers Really Want in 2025 (Part 1)

42. What CS Hiring Managers Really Want in 2025 (Part 1)

What are Customer Success hiring managers looking for in candidates in 2025? The best way to find out is by asking them directly, and that's exactly what we've done.

In part one of this two-part serie…

00:28:56  |   Wed 13 Nov 2024
41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles

41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles

Is it ok to use AI in your job search? While the thought of being able to get AI to write your resume and cover letter may seem tempting, you will want to listen to these insights first! 

I'll be cove…

00:30:02  |   Wed 06 Nov 2024
40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt

40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt

Are you about to lose your mind with your job search? If you have been feeling like you are reaching job search burnout, then I have the tips for you!

I am sharing seven quick tips that you can implem…

00:31:53  |   Wed 30 Oct 2024
39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership

39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership

Have you relied solely on your ability to do your job well to get you noticed by leadership? When it comes to standing out, this just isn’t enough, so in this episode, I will walk you through how to …

00:34:30  |   Wed 23 Oct 2024
38. How to switch industries as a CSM

38. How to switch industries as a CSM

Are you feeling stuck in a certain sector in your CS career? If you are ready to grow your Customer Success Manager career in a different industry, I will show you how. 

I am sharing with you five gam…

00:26:09  |   Wed 16 Oct 2024
37. The Gold Standard: Inside Our Top-Tier Coaching Programs

37. The Gold Standard: Inside Our Top-Tier Coaching Programs

Are you thinking about joining one of our coaching programs? First off, great choice! But you might wonder, with all the options available, why choose us?

In this episode, I'll explain why our program…

00:34:52  |   Wed 09 Oct 2024
36. 8 Metrics You Need To Track To Propel Your CSM Career

36. 8 Metrics You Need To Track To Propel Your CSM Career

If you are ready to propel your Customer Success Manager career, you would know that data is the key. But what do you do if you feel held back regarding metrics, data, and numbers based on what your …

00:40:22  |   Wed 02 Oct 2024
35. Driving Customer Adoption: The Career-Killing Mistake Most CSMs Make

35. Driving Customer Adoption: The Career-Killing Mistake Most CSMs Make

The way you're talking about driving customer adoption isn’t what hiring managers or Customer Success leaders—who hold the keys to your promotion—want to hear. This is a common issue I see multiple t…

00:34:13  |   Wed 25 Sep 2024
34. Nail Your Elevator Pitch: Avoid These 5 Interview-Killing Mistakes

34. Nail Your Elevator Pitch: Avoid These 5 Interview-Killing Mistakes

Have you nailed your elevator pitch? What if I told you that if you can recite your pitch in your sleep, you have a huge problem? 

In this episode, I'll explain why it’s crucial to wave goodbye to gen…

00:33:31  |   Wed 18 Sep 2024
33. The $150K Resume: What Sets Apart Top Customer Success Earners

33. The $150K Resume: What Sets Apart Top Customer Success Earners

What does it take to earn $150K in Customer Success right now? I am so excited to share this episode with you as I am sharing exactly what ten of our clients had on their resumes to land $150K job ro…

00:34:41  |   Wed 11 Sep 2024
32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market

32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market

Is it really possible to become layoff-proof? While no job can guarantee complete security, this episode offers actionable steps to help you become indispensable, even in today’s volatile market.

We’l…

00:35:01  |   Wed 04 Sep 2024
31. 4 Exciting Customer Success Career Paths To Consider

31. 4 Exciting Customer Success Career Paths To Consider

Are you feeling lost in your customer success career? Do you look around and see everyone else with clear direction while you're unsure of your next step? I've been there too. That's why, in this epi…

00:37:53  |   Wed 28 Aug 2024
30. Use this easy trick to leave a lasting impression in your next interview

30. Use this easy trick to leave a lasting impression in your next interview

Do you want to leave your next job interview with a lasting impression? Well then, it’s time to stop asking the same boring questions that everyone else asks, and in this episode, I am going to show …

00:22:21  |   Wed 21 Aug 2024
29. 6 tips for dealing with rejection in your job search

29. 6 tips for dealing with rejection in your job search

Are you struggling with job search rejection? Feeling demotivated and exhausted from the constant "no's”? Then this episode is an absolute must-listen!

In this episode, I'll be revealing my top 6 tips…

00:28:42  |   Wed 14 Aug 2024
28. Expedite your path to promotion by building this habit

28. Expedite your path to promotion by building this habit

Are you ready to expedite your path to promotion and take control of your career growth? Have you ever wondered how to effectively self-advocate at work without feeling like you're bragging? Then thi…

00:44:34  |   Wed 07 Aug 2024
27. Sharing 8 real-life successful salary negotiations (Audience Q&A Part 2)

27. Sharing 8 real-life successful salary negotiations (Audience Q&A Part 2)

Are you ready to negotiate a salary that truly reflects your worth? We’re diving into part two of our audience Q&A, focusing on successful salary negotiations for your next job offer.

I’ll share eight…

00:39:32  |   Wed 31 Jul 2024
26. Answering your burning questions about negotiating salary (Audience Q&A Part 1)

26. Answering your burning questions about negotiating salary (Audience Q&A Part 1)

Is there something holding you back when it comes to negotiating salary? My LinkedIn messages have been filled with questions about this, so in this episode, I am answering all your burning questions…

00:37:04  |   Wed 24 Jul 2024
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