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Builders Wanted - Podcast

Builders Wanted

Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.

Marketing Sales Business
Update frequency
every 13 days
Average duration
39 minutes
Episodes
74
Years Active
2022 - 2025
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Enhancing Your Customer Experience with Omnichannel Engagement with Carolyn Pollock, Chief Marketing Officer at Tailored Brands

Enhancing Your Customer Experience with Omnichannel Engagement with Carolyn Pollock, Chief Marketing Officer at Tailored Brands

This episode features an interview with Carolyn Pollock, Chief Marketing Officer of Tailored Brands, owner of companies like Men's Wearhouse and Jos. A. Bank. Carolyn has 20 years of marketing and ma…

00:33:38  |   Thu 17 Nov 2022
Adaptable Marketing Strategies for Global Communities with Sonia Oblitey, Senior Director of Global Marketing at OkCupid

Adaptable Marketing Strategies for Global Communities with Sonia Oblitey, Senior Director of Global Marketing at OkCupid

This episode features an interview with Sonia Oblitey, Senior Director of Global Marketing at OkCupid. Sonia is a passionate marketing leader with 20 years of experience launching and positioning bra…

00:38:44  |   Thu 03 Nov 2022
Why a Strong Data Foundation is Business-Critical with Kendell Timmers, SVP and Head of Data & Insights at The New York Times

Why a Strong Data Foundation is Business-Critical with Kendell Timmers, SVP and Head of Data & Insights at The New York Times

This episode features an interview with Kendell Timmers, Senior Vice President and Head of Data and Insights at The New York Times. She spearheaded the paper’s cross-functional advertising mission an…

00:31:40  |   Thu 20 Oct 2022
Collecting the Right Data to Serve Your Audience and Your Advertisers with Eric Mies, Director of Product, Video Experience, Ads, & Ad Operations at Crunchyroll

Collecting the Right Data to Serve Your Audience and Your Advertisers with Eric Mies, Director of Product, Video Experience, Ads, & Ad Operations at Crunchyroll

This episode features an interview with Eric Mies, Director of Product, Video Experience, Ads and Ad Operations at Crunchyroll, a 360 anime brand. Eric has over a decade of experience specializing in…

00:34:03  |   Thu 06 Oct 2022
Removing Barriers for a Seamless Customer Experience with John Sheldon, Chief Marketing Officer at SmileDirectClub

Removing Barriers for a Seamless Customer Experience with John Sheldon, Chief Marketing Officer at SmileDirectClub

This episode features an interview with John Sheldon, Chief Marketing Officer at SmileDirectClub. A self-proclaimed “truffle pig” of customer data, John has over 30 years of experience in digital mar…

00:33:35  |   Thu 22 Sep 2022
Improving Customer Engagement with Unified Data with Pepe Valiente, Senior Management Consultant at IBM Garage

Improving Customer Engagement with Unified Data with Pepe Valiente, Senior Management Consultant at IBM Garage

This episode features an interview with Pepe Valiente, Senior Management Consultant at IBM Garage. As a competitive dragon boat steerer, Pepe is used to interpreting data from the elements and his te…

00:40:13  |   Thu 08 Sep 2022
Building Brand Loyalty Through Frictionless Customer Support with Adele Hedden, Head of Customer Experience at Faire

Building Brand Loyalty Through Frictionless Customer Support with Adele Hedden, Head of Customer Experience at Faire

This episode features an interview with Adele Hedden, Head of Customer Experience at Faire. 

With nearly a decade of experience at publicly traded companies like Rent The Runway and Uber, Adele is foc…

00:34:52  |   Thu 25 Aug 2022
How Integrated Customer Journeys Improve Patient Health with Rahul Kak, Vice President of Customer Health & Experience at Aetna, a CVS Health Company

How Integrated Customer Journeys Improve Patient Health with Rahul Kak, Vice President of Customer Health & Experience at Aetna, a CVS Health Company

This episode features an interview with Rahul Kak, Vice President of Customer Health and Experience at Aetna, a CVS Health Company. Rahul has dedicated his career to being a data-driven and compassio…

00:37:18  |   Thu 11 Aug 2022
Building a Bridge Between Customer Needs and Customer Experience with Liz Miller, VP & Principal Analyst at Constellation Research

Building a Bridge Between Customer Needs and Customer Experience with Liz Miller, VP & Principal Analyst at Constellation Research

This episode features an interview with Liz Miller, Vice President and Principal Analyst at Constellation Research. Liz is an industry veteran with nearly 30 years of experience instructing global ma…

00:44:10  |   Thu 28 Jul 2022
Giving Your Consumer a Seat at The Table with Ted Chi, Digital Marketing Executive

Giving Your Consumer a Seat at The Table with Ted Chi, Digital Marketing Executive

This episode features an interview with Ted Chi, Senior Vice President of Digital Marketing & Media Strategy at NBCUniversal. Ted is a digital marketing leader with over 2 decades of experience at Fo…

00:40:49  |   Thu 14 Jul 2022
Connected Customer Journey Starts with Behavioral Insights with Erin Pryor, EVP, Chief Marketing Officer and Client Experience at First Horizon Bank

Connected Customer Journey Starts with Behavioral Insights with Erin Pryor, EVP, Chief Marketing Officer and Client Experience at First Horizon Bank

This episode features an interview with Erin Pryor, Executive Vice President, Chief Marketing Officer and Client Experience at First Horizon Bank. Erin has 20 years of experience under her belt in th…

00:36:02  |   Thu 30 Jun 2022
A Data-Driven Approach to Building Authentic Relationships with Keri Taub, VP of Strategy at Bloomingdale’s

A Data-Driven Approach to Building Authentic Relationships with Keri Taub, VP of Strategy at Bloomingdale’s

This episode features an interview with Keri Taub, Vice President of Strategy at Bloomingdale’s, one of the most well-known and established houses of brands in the fashion world. Keri is an accomplis…

00:33:19  |   Mon 13 Jun 2022
Put the Customer First with User-Centered Strategies with Waseem Kawaf, Global VP of Digital Experience at STANLEY Security

Put the Customer First with User-Centered Strategies with Waseem Kawaf, Global VP of Digital Experience at STANLEY Security

This episode features an interview with Waseem Kawaf, Global Vice President of Digital Experience at STANLEY Security, a company that provides security services to institutions all over the world, in…

00:27:29  |   Mon 13 Jun 2022
Trailer

Trailer

Data…It's the foundation for modern enterprises to make decisions, move strategies forward, and build relationships with their customers.

And in a digital-first world, creating great customer experien…

00:00:59  |   Thu 02 Jun 2022
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