10 Minutes to Better Patient Communication
This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com
- Update frequency
- every 13 days
- Average duration
- 10 minutes
- Episodes
- 203
- Years Active
- 2017 - 2025
What to do when you feel a cultural gap between you and your patient
One of the most common sentiments I have heard from providers is their concern that they are not connecting with patients when they seem to have little in common. This makes sense; in general, it’s e…
00:10:20 |
Fri 13 Jul 2018
Providers, your language may have more power than you realize (Revisited)
It seems each of us knows someone who has cancer, is in recovery from cancer, or has died from cancer. Near the start of this year, we ran a podcast episode called “Providers, your language may have …
00:12:57 |
Fri 29 Jun 2018
3 hints for organizations offering implicit bias training
Is your organization offering implicit bias training? It’s important, and risky, work. In this episode, you’ll learn how implicit bias matters to disparities why facing bias is “risky business” three…
00:11:15 |
Thu 14 Jun 2018
“I can’t follow my patient home”
Health is not a level playing field. To understand people’s health-related actions and words, it is helpful to consider the influence of context. In this episode, you’ll learn about the relationships…
00:11:11 |
Thu 31 May 2018
From “pee-pee” to “pee” to “urine:” how words work in health
I get to say ‘pee pee’ a lot in this episode about improving patient communication. You’ll learn: some of what we take for granted when we speak the work that words do in health-related conversations…
00:10:16 |
Thu 17 May 2018
How to ditch the deficit perspective
A deficit perspective relates to the common tendency to see someone different than us as somehow less than us. In this episode, you’ll learn about how common deficit perspectives are in health care s…
00:11:21 |
Fri 04 May 2018
Who are the people in your neighborhood (when it comes to health communication)?
When we’re talking about health, sometimes it can feel like we’re speaking different languages. Different groups have different ways of talking and thinking about health, wellness, and healthcare. So…
00:10:55 |
Thu 19 Apr 2018
Using microaggressions as a tool to address unconscious bias
I’m just back from New York, where I gave a webinar at Columbia University through the Mailman School of Public Health and Region 2 Public Health Training Center. This podcast episode takes up part o…
00:11:15 |
Thu 05 Apr 2018
12 Reflective practice prompts for health professionals
This episode was almost titled “Reflective practice prompts for people who can’t stand reflective practice.” Reflective practice is a term that elicits groans. And sadly, that reputation is more than…
00:10:23 |
Thu 22 Mar 2018
What does health literacy mean to you?
Health literacy continues to be talked about. But what do we mean when we talk about it? What one physician–and a group of researchers–had to say may surprise you. Hi this is 10 minutes to better pat…
00:11:09 |
Tue 06 Mar 2018
2 things to remember when educating your next patient
If you’re a health care provider, you educate patients in some way. Theories about education, like any others, can morph over time. This episode invites you to consider what you’ve been assuming abou…
00:10:48 |
Fri 23 Feb 2018
Providers, your language may have more power than you realize
Your words matter. Maybe more than you think. But why the piranha picture? Listen to find out. EPISODE TRANSCRIPT Hi. This is 10 minutes to better patient communication. I’m Dr. Anne Marie Liebel. I…
00:10:52 |
Thu 08 Feb 2018
Do your assessments measure what matters?
In this episode, you’ll learn a quick way you can increase the chances you’re assessing what matters when it comes to patient education. sample questions you can ask yourself and your next patient so…
00:11:25 |
Fri 26 Jan 2018
Patient communication: Aristotle helps you break it down
You want to do better with your spoken communication. Who better to turn to than the Ancient Greeks? They knew a thing or two about high-stakes verbal communication. In this episode, you’ll learn the…
00:10:28 |
Thu 11 Jan 2018
What are you trying to teach your patient?
When’s the last time you thought about your goals for educating a patient? Really and honestly? As no-brainer as it may seem, you’d be surprised what you can gain from stopping and thinking about you…
00:10:35 |
Thu 28 Dec 2017
4 benefits to eliciting patient knowledge
Einstein famously promoted the value of curiosity, in life and in scientific endeavor. This episode asks you to try taking an attitude of curiosity–toward patient knowledge. Patient or ‘lay’ knowledg…
00:10:47 |
Thu 14 Dec 2017
How to pivot when your patient education isn’t working
Sometimes, patient teaching just doesn’t go well. You’re doing what you can, but you can tell you’re not getting through. There is hope! In this episode, you’ll learn why you want to separate your pl…
00:10:36 |
Thu 30 Nov 2017
How a small change in what you say can improve your patient education
You know your stuff. This episode is about how you’re using your medical knowledge during patient education. Specifically, you’ll learn about one crucial shift you can make in your language to improv…
00:10:48 |
Wed 15 Nov 2017
Why talking about unconscious bias can make people nervous
Examining and addressing unconscious biases has become an important goal for many in the medical community. Everyone has it, and the consequences are significant. But addressing it is slow and diffic…
00:10:51 |
Wed 01 Nov 2017
11 Tips to Improve Patients’ Health Literacy
Health literacy is one of the hottest topics in health communication. In this episode, you’ll learn 11 quick things you and your colleagues can do to prepare for patients with low literacy, and help …
00:11:24 |
Wed 18 Oct 2017
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