In this episode, I share my passion for helping customers find glasses that aren’t just functional but also reflect their unique personalities and lifestyles. Over 15 years of running Makoto, an eyewear store in Shinjuku and Ginza, I’ve discovered that glasses can be so much more than tools for vision correction—they can bring new perspectives and add brightness to everyday life.
From understanding a customer’s preferences to imagining how glasses can enhance their daily routines, I discuss the process of turning eyewear into something truly special. Whether it’s a perfect pair for work or weekends in nature, each interaction is a journey of discovery.
Join me as I talk about the joy of connecting with customers, celebrating individuality, and finding glasses that tell a story.