WTF! Walk The Floors Podcast- All Things Hospitality Training
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- Update frequency
- every 6 days
- Average duration
- 19 minutes
- Episodes
- 167
- Years Active
- 2022 - 2024
The "extra" Mile for Hospitality (with Cristian Longo)
In this episode, we explore a game-changing app shaking up the hospitality industry—EXTRA! Created by Cristina Longo from Link Hospitality.
Discover how this on-demand staffing app is helping hotelier…
Gratitude at work (with Brian Proctor)
Gratitude is a leadership superpower. In our latest episode, we dive into how fostering a culture of appreciation transforms team dynamics, boosts morale, and elevates productivity. From simple acts …
Breast Cancer Awareness (with Ira Green)
What a breath of fresh air! In this episode, we're thrilled to welcome Ira Green, founder of Freedom Natural, to share her inspiring journey from battling breast cancer to becoming a passionate advoc…
Spooky Hotel Stories (Halloween Special)
Get ready for chills in this episode! We’re diving into the eerie side of hospitality with spooky hotel tales that will make you think twice before turning off the lights.
From ghostly encounters to …
A look back to the summer Olympics
WTF Episode #142 - A look back to the summer Olympics
This episode provides a unique perspective on the recent Summer Olympics through the lens of the hospitality industry, revealing key insights into…
When Hospitality Meets Residential (with Rebecca Stewart)
In this episode, our guest speaker, Rebecca Stewart, Founder and CEO of VIP Nannies Inc., shares her expertise on delivering high-end hospitality in residential settings through household staffing.
R…
Building Hospitable Passion
In our latest podcast episode, we dive into Building Hospitable Passion. Discover how leaders can model genuine care, empower employees, and keep the passion for hospitality alive. Tune in to learn h…
Setting the Bar During Orientation
WTF Episode #138 - Setting the Bar During Orientation
In our latest podcast episode, we delve into making orientation an engaging and impactful experience for new hires. Tune in to learn how to set th…
Bringing Your Brand’s Vision and Core Values into Daily Steps of Service
In our latest podcast episode, we covered how to integrate your brand's vision and core values into daily service:
1. Visual Reminders: Use workplace visuals and regular team discussions to highlight …
A look at Hospitality through Kevin Carey's eyes
In a recent interview, Kevin Carey, Interim President & CEO of the American Hotel & Lodging Association (AHLA), shared insights on his background and vision for the association.
He emphasized the nee…
Summer Disruptors in the Hospitality Industry (summer special)
As the summer season begins, the hospitality industry faces unique challenges and opportunities. In this episode, we'll explore key disruptions during this dynamic period:
Seasonal Staffing Challenges…
Contactless Technology, the hero in Hospitality summer months
In this episode, Michele Kline and Stephanie Leger discussed the adoption of contactless technology at a Florida beachfront resort during the busy summer months. The resort implemented mobile check-i…
Fourth of July in Hospitality
HAPPY INDEPENDENCE DAY EVERYONE! The Fourth of July presents several unique challenges for the hospitality industry due to the nature of the holiday and associated festivities. On this episode, Miche…
Wellness Tourism (Summer Special)
Wellness tourism focuses on promoting health and well-being through travel experiences. This trend is particularly prominent during the summer months when people are looking to rejuvenate and unwind.…
Sustainable Practices in Hospitality (Summer Special)
Sustainability has become a cornerstone of modern hospitality, driven by increased awareness of environmental issues and consumer demand for eco-friendly options.
During the summer, when tourism peaks…
Celebrating Father's Day in Hospitality
The hospitality industry is notorious for its extended and unpredictable working hours. This throws a unique set of challenges into the mix for fathers. And we talk about Moms a lot, but today is all…
Employee Benefits the Hospitality Way (with Hector Cervantes)
It's crucial to provide services to the hospitality industry while adhering to its unique demands and standards. By catering to these specific needs:
> Enhanced Customer Experience: Aligning with indu…
Bridging the Gap Between Standards & Improvement (Part II)
In this episode, Michele Kline and Stephanie Leger delve into the crucial process of bridging the gap between evaluating and enhancing standards in hotels and restaurants.
We present a comprehensive …
Bridging the Gap Between Standards Audits & Improvement (Part I)
The hospitality industry is constantly evolving, and bridging the gap between measuring hotel or restaurant standards and taking steps towards improvement is crucial.
On this episode, Michele Kline a…
Hospitality Service Culture (with David Salcfas)
Welcome to our exclusive podcast episode featuring David Salcfas, the General Manager of the renowned New York Hard Rock Hotel, as our esteemed guest speaker!
Join Michele Kline and Stephanie Leger a…