Your people don't suck, YOUR program sucks!

You’ve been notified of a WCB claim…but it was reported late. Your team hasn’t done their jobs properly and now you’re missing information. The claim has flown off the rails and this isn’t the first time. 

There already isn’t enough time in the day to do everything you need to and now this! As the pressure mounts, it’s easy to point the fingers at the people you count on…but are they truly the ones to blame? Could it be they are results of a broken system. 

Time to roll up your sleeves and put your hands in the mud to uncover what’s really going on. But where do you even begin?

In this episode, Anthony will discuss just that! Including: 

• where to focus your attention, 
• what the symptoms of broken system look like, and 
• what you can do to bring it back to health. 

BONUS: Also included in this episode are Anthony’s tips to help make you the one person your team can rely on when they need you the most.