Ep. 231 - Embracing Technology While Keeping People First

Explore how leaders can balance the benefits of technology integration with a human-centered approach. We discussed;



- Strategies for ensuring that new digital tools and systems enhance, rather than diminish, employee experience and engagement.

- The definition of personhood in the workplace.



In this Episode: Dr. Emi Barresi, Tom Bradshaw, Ken Durbin, Nic Krueger, Lee Crowson

Alexander Abney-King, LindaAnn Rogers

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References:

Corbett, F., & Spinello, E. (2020). Connectivism and leadership: harnessing a learning theory for the digital age to redefine leadership in the twenty-first century. Heliyon, 6(1), e03250–e03250. https://doi.org/10.1016/j.heliyon.2020.e03250

Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized world: A review. Frontiers in Psychology, 10, 1938–1938. https://doi.org/10.3389/fpsyg.2019.01938

Gomoll, A., Hmelo-Silver, C. E., Šabanović, S., & Francisco, M. (2016). Dragons, ladybugs, and softballs: Girls’ stem engagement with human-centered robotics. Journal of Science Education and Technology, 25(6), 899–915. https://doi.org/10.1007/s10956-016-9647-z

Flathmann, C., Schelble, B. G., Rosopa, P. J., McNeese, N. J., Mallick, R., & Madathil, K. C. (2023). Examining the impact of varying levels of AI teammate influence on human-AI teams. International Journal of Human-Computer Studies, 177, 103061-. https://doi.org/10.1016/j.ijhcs.2023.103061

Guillen, I., & Montalvo, F. (2021). Human-centered modeling applications in intelligent manufacturing systems. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 65(1), 838–842. https://doi.org/10.1177/1071181321651292

Malik, A. (2022). Strategic human resource management and employment relations : an international perspective (Second edition). Springer.

Pfannstiel, M. A. (2023). Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change (1st ed. 2023.). Springer International Publishing. https://doi.org/10.1007/978-3-031-20168-4

Shneiderman, B. (2020). Bridging the gap between ethics and practice: guidelines for reliable, safe, and trustworthy human-centered ai systems. ACM Transactions on Interactive Intelligent Systems, 10(4), 1–31. https://doi.org/10.1145/3419764

Wymer, J. A., Weberg, D. R., Stucky, C. H., & Allbaugh, N. N. (2023). Human-centered design: principles for successful leadership across health care teams and technology. Nurse Leader, 21(1), 93–98. https://doi.org/10.1016/j.mnl.2022.11.004