The Ripple Effect of Kind Leadership: Lessons from KFC's First Female COO in North America, Monica Rothgery

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From the bustling lines of a Taco Bell to the strategic helm of KFC, Monica Rothgery's  story is as flavorful as the meals her teams have served up. On our latest podcast, we sit down with this luminary of the fast-food world, who shares her ascent to becoming KFC's first woman COO and Yum Brands' inaugural LGBTQ C-suite leader. Her tale is a masterclass in leadership, resilience, and the transformative power of mentorship, weaving through her military background, her frontline fast-food experiences, and her upcoming book, "Lessons from the Drive-Thru."

Candid moments from Monica's career reveal the profound influence of kindness and guidance, as we recount the journey of Khalil, whose career flourished from an act of mentorship, and Caitlin, whose contagious care within her restaurant team left a lasting impression. Their stories illuminate the often-overlooked ripple effect of positive leadership, resonating with anyone who's ever been inspired by a great boss or has sought to create a nurturing work environment themselves.

But it's not just tales of past triumphs; this episode is a rally cry for action. Monica challenges us to recognize and elevate the frontline leaders who shape our everyday experiences, particularly in service-oriented industries. Join us as we explore the crucial role these leaders play, the barriers they face, and how we, as a collective, can foster a culture that emboldens women and budding managers to reach for the stars in their careers. It’s an engaging session filled with insights that promise not just to inspire but to ignite a spark for change in how we support the leaders among us.

https://www.monicarothgery.com/