Jason Sherman on Vengo AI Innovations and Future in Customer Engagement

In this episode of Wisdom on the Front Porch, LS Kirkpatrick and Jason Sherman dive into the latest updates from Vengo AI. They discuss customer feedback's role in feature development and how AI agents interact with website visitors. Jason demonstrates Vengo AI, comparing text chat and voice interaction for enhanced customer engagement. They explore the future of Vengo AI, including phone integration, emotion detection, and customer management. Insights into company growth and early-stage investments are shared, emphasizing customer-driven advancements and market adaptation. The episode includes live podcast interactions, user preferences, and Vengo AI's target market and pricing. They conclude with final thoughts and a call to action.

(0:00) Introduction and welcome
(0:24) Catching up with Jason Sherman & Vengo AI updates
(2:54) Customer feedback in AI feature development
(4:04) AI agent interaction with website visitors
(6:08) Vengo AI demonstration
(10:25) Text chat vs. voice interaction in AI
(13:11) AI for enhanced customer engagement
(16:43) Vengo AI's future and phone integration
(19:39) AI's emotion detection and customer management
(23:37) Company growth and investment insights
(28:05) The role of early-stage investments
(29:07) Customer-driven AI advancements
(30:10) Adapting to market changes
(33:00) AI as a customer service solution
(35:05) Live podcast interactions
(37:56) User preferences in Vengo AI features
(40:00) Vengo AI's target market and pricing
(43:57) Final thoughts and call to action