Communication Spirals & The Temptation To Escalate

What are communication spirals and how do they contribute to the argument culture? On today’s episode, Tim and Rick discuss these patterns of negative communication and what can trigger them. They also draw from research in communication theory to suggest ways to de-escalate situations when we become perturbed, frustration boils, and we want to up the negative communication. 

Show notes and a full transcript are available.