Why Authority and Scarcity Make Customers Say “Yes”

Every buying decision is shaped by psychological triggers.

In this episode of Windshield Time, Chris Elmore and James Walker break down two of the most powerful influence principles (Authority and Scarcity) and show how they apply to every in-home sales call.

Here’s what you’ll learn:

-Why customers trust authority and how to position yourself as a credible expert

-How scarcity drives urgency and action (without manipulation)

-Real-world service call examples of authority and scarcity in play

-The mindset shifts that make influence feel natural, honest, and human

If you want to close more jobs and win trust without lowering your price, this episode will show you how.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

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