#22 Change the World One Conversation At A Time

This episode’s invites you to reflect on:

• What’s your intention when you face conflict and need to negotiate? Try to set the intention to listen to find similarities, and use the differences to expand and build bridges between parties
• Do you have a common purpose that drives the agenda? Or is your own agenda running the show and blocking your ability to learn or find consensus?
• Get curious about people's interests, their backgrounds, their experiences, and ask yourself, how can we pursue a common purpose that contributes towards an outcome that’s better for the greater good of society/this team and not just benefiting me/them?
• What’s your approach to diffuse conflict? Can you ask for help? What about trying to ask the other person you’re in conflict with for help to resolve the problem? Vulnerability is a powerful tool that disarms people during conflict
• How do you invite others to embrace conflict? Are you as a leader publicly rewarding people that oppose your opinion?

Throughout the episode we refer to Friedrich Glasl's Nine-Stage Model Of Conflict Escalation.

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Helena

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