#117 - Know your customers

Ryan & Becca dig into how they get a grasp on who their customers are and why they enjoy their work. Thee are so many potential customers out there for all of us and narrowing in on who your product is made for & who you most resonate with can help you so much in the long run. So much of your small business revolves around gaining new customers, maintaining your existing ones, and even firing those who may not fit well with you. We hope you enjoy today's discussion.

Listener Questions
On this episode:
- Can a mug bottom or vessel bottom be too thin? Some of my bottoms are very thin because I don’t trim, I just smooth the bottom edge with my thumb but is this safe for use? Should I be doing a boiling water test or something? @emilyrussceramics

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