Episode 4 - Idrees Butt of RLTSquare on Building a Services Business in Pakistan

• Building a business in a competitive market requires perseverance and adaptability.
• Hiring and retaining talent can be a challenge, especially in regions where job hopping is common.
• The role of agencies in the open source ecosystem is to serve the end client and provide flexibility and support.
• Creating a retainer solution for merchants can help address the issue of platform upgrades and support.
• Offshore companies can offer cost-effective solutions and do more with less.
• Contributions and collaboration are important for the development of open source products. Open-source providers must prioritize cost-effective solutions to make it feasible for merchants.
• The opportunity cost of decisions and the importance of tailored backend systems.
• AI offers opportunities for improved user experience through conversational interfaces.
• Outsourcing can provide benefits such as 24/7 support, ambitious deadlines, and cost savings.
• The future of programming lies in embracing natural language programming and understanding AI capabilities.

Hosted by Ben Marks

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