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388. WGAN-TV | Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild

Author
Dan Smigrod | www.WeGetAroundNetwork.com | www.WGAN-TV.com
Published
Wed 21 May 2025
Episode Link
https://WGANFORUM.podbean.com/e/388-wgan-tv-matterport-pro3-camera-t-mount-tripod-adapter-teardown-and-rebuild/

Are you a Matterport Service Provider wondering:



✓ What if you have an emergency with your Matterport Pro3 tripod mount?

✓ What if your brass pin version of the Matterport Pro3 T-Mount fails?

✓ How can you fix the Matterport Pro3 T-Mount in the field—or what should you do next?




Stay tuned!



On this WGAN-TV Podcast on Thursday, 22 May 2025 (above), our WGAN-TV Podcast Guest Host is:



✓ Mike Vorce, Founder of MatterFix.io, Matterport-authorized repair center for the Pro3 Camera



Our topic is:



✓ WGAN-TV | Matterport Pro3 T-Mount Adapter Teardown: Repair, Replace and Rebuild



Mike gives a behind-the-scenes walkthrough of common damage scenarios for the Matterport Pro3 Camera and how to respond when your Matterport Pro3 Camera tripod adapter or core components fail—especially after a drop.



What You’ll Learn



✓ T-Mount Troubleshooting and Emergency Workarounds



1. What to do if the brass pin on your Matterport Pro3 T-Mount adapter breaks in the field.

2. Signs of instability or clicking—and whether the H-drive is to blame.

3. How to isolate issues between your tripod, mount, and the Pro3 hardware.



✓ Inside the Most Common Repairs



1. What happens inside the Pro3 Camera when it's dropped.

2. How to detect chassis damage, bent housings, and V-drive issues.

3. Which internal modules (like the LIDAR and RGB sensor) are most vulnerable.



✓ Fast Repairs, OEM Parts, and Warranty Protection



1. What’s covered under warranty—and what’s not.

2. Typical out-of-warranty repair costs ($600–$1,200).

3. How to ship your camera in, get a quote, and receive a one-year warranty on repairs.



✓ Extended Warranty and Accident Protection Plans



1. How to combine cleaning, recalibration, and accident coverage.

2. What’s included in the $99, $199, and $299 service tiers.

3 Limitations of drop protection (e.g., excludes theft, fire, or loss).



Why This Matters



For Matterport Pro3 Camera owners, especially professional photographers and 3D capture providers:



✓ Understanding hardware risks helps minimize downtime

✓ Emergency response tips can save a shoot from failing

✓ Knowing how to quickly access expert repairs protects your investment

✓ Optional extended warranty and protection plans add peace of mind



Among the Questions Mike Answers



✓ What’s the difference between in-warranty and out-of-warranty repairs?

✓ What signs indicate your chassis, H-drive, or V-drive are damaged?

✓ Is your camera still usable if the screen won’t power on—but the Wi-Fi works?

✓ How long does it take to get your camera back once it’s sent in?

✓ How can MatterFix.io help you plan for worst-case scenarios?



Got Follow-Up Questions for Mike?



✓ Visit: www.MatterFix.io

✓ Email: [email protected]

✓ Post below

✓ Subscribe on YouTube: @MatterFix



Thanks again to Mike Vorce of MatterFix.io for sharing expert insights!



Best,



Dan

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