The future trajectory of AI in customer experience, with Sham Aziz
- Author
- Kane Simms
- Published
- Wed 20 Sep 2023
- Episode Link
- https://shows.acast.com/vux-world/episodes/the-future-trajectory-of-ai-in-customer-experience-with-sham
Sham Aziz, Selfridges, Head of Customer Service at Selfridges and long-time customer experience expert, joins me to share his perspectives on the current and future trajectory of AI for customer experience and enterprise automation.
Hosted on Acast. See acast.com/privacy for more information.
