Ep. 76: Putting Service Over Sales! The Power of Human Relationships in Business with Elaine Cartas

Behind every screen and behind every business is a person. A real human. And as we emerge from the pandemic, how do we get back to building genuine human relationships? And how do we do this in real life! This week’s guest, Elaine Cartas shares how the pandemic affected her life but how it also gave her an opportunity to reevaluate. Elaine shares how service will always be more important than sales strategy or numbers. And how providing an incredible service is also the best way to make sales.  

In this episode we chat about:

Returning to in-person networking.

Detaching from the numbers when serving.

Embracing the cycles of life and your business.

Having “money dates”Balancing your health and your business. VG business management

“What you measure manifests”

And so much more!

Elaine specializes in helping women of color entrepreneurs and industry leaders land their dream career and create business opportunities through authentic relationships both online and offline. As a result, clients have made multi 6-figure and 7-figure incomes, received $25k raises, earn 6-figure corporate salaries, transitioned into new careers and create their own global businesses.

Connect with Elaine here:

https://elainelou.com/

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Check out Paula’s recommended resources HERE!

If you’re interested in working with Paula, send her an email [email protected]

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(02:57) Elaine shares the impact the pandemic has had on her health and her ability to be spontaneous.

(05:05) Getting used to seeing people and networking in person again as an extrovert.

(09:00) Detaching from the numbers and feeding your soul.

(11:20) Trends moving away from courses to human to human connection.

(13:00) Balancing your health and your business.

(18:30) Focusing on what works and releasing what doesn’t work.

(21:31) Making a habit of looking at your numbers, having money dates and taking a pause.

(24:29) Shifting in your business. 

(25:33) Advice for making changes in your business with strong self-awareness. 

(28:00) Returning to the foundations of your business.

(29:47) Embracing your summer season and the cycles of business. 

(31:40) Looking at the services you are providing and focusing on your own energy.

(36:40) How to re-enter networking after the pandemic.

(40:08) Sales does not make service!