Creating good culture in a dental lab is not easy. It takes dedication from owners and managers to set the path that the lab can follow. Two brothers both went through the apprenticeship program with John Archibald in the 90s. Darin Swartz was instantly hooked and opened up Swartz Dental Arts in the basement of a dental office after graduation. Followed by his younger brother, Mike Swartz graduated and opened his own lab. You would think they would partner up, but for 15 years they ran separate labs in the same space. After seeing technology coming into the industry, it was time to partner up and create Diamondhead Dental Lab. They talk about doing their own apprenticeship program, growing to 40 employees, creating a culture of partnership and quality, how they stay relevant in ever changing workflows, and staying true to their "North Star"
Check out Culture Camp Podcast: https://www.iamjasonhaugen.com/culture-camp
Special Guests: Darin Swartz and Mike Swartz.