How to Become More Convincing in a Crucial Conversation

From Candace Bertotti: How we start a crucial conversation matters. It determines if we’ll get great results or create a whole new set of problems. Specifically, the opening 30 seconds are extremely critical. Before we do anything we need to be clear on our goal — which isn’t to convince or compel. The real goal is to get better results. Here’s how:

Learn more at vitalsmarts.com.au/change