Debate - What benefits have we seen from CRM?

We are joined by three industry experts for this special debate - what benefits has the charity sector seen from CRM?

The panel for the debate is:

Laura Dawson, ex CIO from Higher Education (LSE), and Charities (British Council, Save the Children, RSPB)

Kevin Antao, ex CIO from Charity Sector (Amnesty International), and consultant from multiple organisations

Tory Cassie, CRM expert and Director of Non-profit from mhance

The panel members consider the benefits that charities have seen from CRM systems, and also what we can learn for the future.