029 - Dr Francesca Brown - Healthy Vet Professionals = Healthy Vet Clinic Bottom Lines
- Author
- Julie South / Francesca Brown
- Published
- Sun 23 May 2021
- Episode Link
- https://pawsclawswetnoses.fm/episode/029-dr-francesca-brown-part-2-of-2-is-it-possible-for-nz-veterinary-clinics-to-have-a-healthy-bottom-line-and-healthy-staff/
Part 2 (of 2) with Dr Francesa Brown on how to have a healthy vet clinic and a healthy bottom line.
Dr Brown covers:
- What KPIs to measure
- Where to start in supporting your team to be / get / stay healthy
- What questions to ask
- How to implement and how not to implement
- Johari Windows
- The real and true cost of staff turnover
She also asks for input / support / information as she gets ready to start her next research project.
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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