5. COVID-19 and a Shift Toward Agile Talent Development

GUEST: JEANINE DELAY, AVP, GLOBAL TALENT, SUN LIFE. With COVID-19, all eyes are on safety and security—at the individual level, in our work lives, and in our public institutions. How does a financial services company like Sun Life Financial respond to the demand for products and services that protect personal health and wellbeing? How do they prepare employees to meet customer needs quickly and efficiently?

Amy interviews Jeanine Delay, Assistant VP of Global Talent at Sun Life Financial about innovations in learning and development that have helped Sun Life Financial respond to the crisis. This episode is a recording of a Cantina Coffee Chat covering:

• The impact of COVID-19 on leadership and employee development
• Learning on-demand and the transition to Agile teams
• Innovative approaches to employee engagement