Today, I’m joined by Neil Lawrence—someone who’s been at the heart of the UK’s builders merchant scene for decades. From starting out in South London with £20 a week to becoming Chief Operating Officer of Jewson and running some of the country’s biggest brands, Neil’s journey is full of lessons, laughs, and a few hard truths.
If you’re building a career, leading a team, or just want some no-nonsense advice about work and life, this one’s for you.
Here’s what you’ll get:
- Down-to-earth insights on leadership and people management.
- Honest talk about what it’s really like climbing the ladder.
- Stories about learning the hard way—and how to bounce back.
- And plenty of humour, straight-talking, and heart along the way.
Neil doesn’t hold back, and that’s exactly what makes this conversation so good.
So whether you're commuting, walking the dog, or just need a break from your inbox—stick around. You’re in for a real treat.
Insightful quotes from Neil;
🧠 Leadership & Career Growth
- “I didn’t want to be the chief exec—I wanted to do the job I was good at.”
– A reminder that leadership isn’t always about climbing to the very top. - “You don’t have to know everything. What you do need are good people around you.”
– On building successful teams and letting go of ego. - “If someone’s keeping you up at night, that’s the person you need to deal with.”
– A powerful truth about people management. - “I didn’t want to run a company through fear. I wanted it to feel like it was mine.”
– On ownership and culture as a leader. - “You can’t be soft and cuddly in operations—you need to have a bit about you.”
– Tough love from a seasoned operator.
💬 Workplace Culture & Communication
- “Humour is a great strength—until it’s not.”
– On the fine line between levity and leadership missteps. - “Most of our staff are trying to do a good job. It’s the few who aren’t that need managing.”
– A great mindset shift for leaders dealing with people issues. - “I always thought the job was to make decisions. Just get more right than wrong.”
– Simple but powerful advice for decision-makers. - “Don’t be afraid to say you want to get on. If you don’t speak up, you’ll be overlooked.”
– On ambition and visibility in your career. - “If you don’t deal with a problem person, it’s not fair on everyone else.”
– Leadership is about protecting the whole team, not avoiding conflict.
Links:
Neil Lawrence on Linkedin
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Intro and outro music, 'Time for a Coffee' Bob Wells © 2020
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