What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional
- Author
- Nick the Unbosser
- Published
- Mon 26 Sep 2022
- Episode Link
- None
In this episode, we talk with Olga Potaptseva, named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy. We talk about what exactly makes a great customer experience?
