Adapting for the Future: ICMA’s Role in Local Government Leadership

In this episode of the Tyler Tech Podcast, Pat Martel, West Coast regional director at the International City/County Management Association (ICMA), joins the show to discuss the evolving landscape of local government leadership.

A former city manager and past president of ICMA, Pat shares how the association supports managers as they navigate today’s most pressing challenges — from workforce recruitment and retention to the growing need for innovation, agility, and digital access.

The conversation explores ICMA’s efforts to build the next generation of leaders through fellowships, student programs, and leadership development initiatives. Pat also highlights how technology — including artificial intelligence (AI) — is reshaping local government service delivery, and how even smaller communities are finding ways to bridge the digital divide and enhance resident engagement.

Looking ahead, Pat offers an optimistic view of the profession, underscoring the resilience of local governments, the adaptability of current leaders, and the importance of meeting communities where they are. She also previews the upcoming ICMA Annual Conference in Tampa, Florida, where leaders from across the country will gather to share strategies and best practices.

Tune in to hear how ICMA is helping local governments strengthen their communities, embrace innovation, and build for the future.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

• Download:Resilient by Design: How Technology Supports Government

And learn more about the topics discussed in this episode with these resources:

• Discover More: Tyler Technologies and ICMA
• Video: Transforming Digital Government Experiences
• Video: It Doesn’t Have to Be Complicated: Transitioning to Digital Payouts
• Blog: Future-Proofing Government Through Technology Modernization
• Blog: Modernize in the Cloud for Innovation and Resilience
• Blog: Modernizing County Tech: Trends, Tools, and Talent

Listen to other episodes of the podcast.

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