601: Monty Moran | Former Co-CEO of Chipotle on Building Culture

Every positive and negative experience you have with a company or service comes down to one important factor - culture. And to build culture, you need to learn the art of curiosity. Monty Moran is the former co-CEO at Chipotle Mexican Grill. Under his leadership and culture-building, he helped the company scale from several Million to over $23Billion.

Most recently, Monty realized his lifelong dream of becoming a pilot and flies his airplane throughout the United States to pursue his interest in better understanding and serving Americans. He is a director and chairman of corporate boards and an advisor to many entrepreneurs and businesses. He is also the author of the book Love is Free; Guac is Extra.

Tune into this episode and hear from the former co-CEO of Chipotle on building culture.

Things you will learn in this episode: 
[00:01 - 07:31] Opening Segment 

I introduce today’s guest, Monty Moran

Bio 

Be sure to check out guestio.com and start booking

Monty gives some background on his story

Growing up in Boulder Colorado 

Life outdoors

Growing up curious and getting good at reading people

Learning through minimum wage jobs

Learning from people - the things that everyone wants

[07:32 - 17:33] Learning the Art of Intimacy and Curiosity in Dairy Queen

Monty talks about the things he learned from people 

Talking to guests at DQ 

Everyone has something interesting to them 

The beauty of curiosity 

Seeking to value and understand people 

Seeing the world through others’ eyes

Monty shares about the spiritual curiosity of Boulder 

Understanding the truth

Sniffing out the inauthentic 

Desiring the truth led to intimacy when meeting people 

Don’t listen to the words, but the non-verbal

 A word from our sponsor

[17:34 - 36:00] Former Co-CEO of Chipotle on Building Culture

Monty shares his experience in school and transitioning into Law

College career 

Rather work WITH people than ON people 

Going to law school 

The real experience doing law - no such thing as junk work 

Making better relationships with the opposition than their own lawyers

Dropping people’s guards

Interacting with people where they're at 

Using the knowledge to build Culture in the service industry 

Monty’s transition from law to Chipotle

Starting with real estate negotiations 

Turning around the ego 

Empowering people 

Building the kind of culture that people don’t want to leave

Asked to build Culture at Chipotle as a leader

[36:01- 45:11] Closing Segment

Top lessons from Monty on building Culture

Don’t try to get something out of people or job, but what you can give

The source of a leader's power is from followers

Difference between a manager and a leader 

Work to diminish your power not increase it 

Stop listening to words

Who you know or what you know?

Who you know - relationships make life worth it 

People are the source of wisdom 

How to find the book 

Links below 

ThE RaNdOm ROunD

How to engage with Monty

Links below

Final words 

Tweetable Quotes: 
“There’s no such thing as a dead-end job and the only thing that makes it dead-end is if you think it's dead-end, then you’re bringing the wrong attitude to it.” - Monty Moran

“Everyone in the world wants the same thing, and that’s to be seen, valued, loved, and understood.” - Monty Moran

“I’m not even going to let your words prevent me from caring about where you’re really at, caring about what you’re really feeling.” - Monty Moran

“It’s so much more valuable to make others better than it is to be the ‘good one.’” - Monty Moran

Resources Mentioned:

Love is Free; Guac is Extra

The Power of Now

Connect with Monty on LinkedIn, Twitter, and Instagram. Go check out https://montyfmoran.com/ (Same as loveisfree.com) and learn more about building culture and your fullest self. 

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