Why CEOs Should Prioritize Change Management

Sara Sheehan focuses on change management in this episode, stressing that CEOs in today’s fast-paced business world must view change not as an exception but as an expectation. Managing the changes facing an organization, whether it be a digital transformation or a large-scale merger, is the crucial element that makes or breaks the success of the endeavour. Sara outlines why mastering change management is so vital and how to approach prioritizing that management. 

Research from McKinsey & Company reveals that approximately 70% of large-scale transformation projects fail to achieve their goals and one of the primary reasons is a lack of focus on the human side of change. Effective internal change management empowers the humans of the organization to lead the change, rather than relying on external consultants. Sara explores the most critical steps in mastering change management by sharing a 9-step approach for every CEO to consider. 

Speaking from expertise and knowledge, Sara names the 9 steps: 1) Establish the groundwork. 2) Secure the right resources and build the team. 3) Engage and align stakeholders. 4) Create a robust change network. 5) Assess and prep the ground. 6) Create the vision and plan messaging. 7) Mitigate business impacts. 8) Cultivate behavioral change. 9) Empower talent and execute strategy. Sara explains in detail how each step benefits an organization’s transformation and allows the CEO to build a sustainable change with minimal disruption.

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