In this episode, hosts Reed Smith and Chris Boyer discuss the elements of developing an inclusive digital patient experience strategy, why it matters and the impact it has on a healthcare organization. Melissa Fors Shackelford joins to share her insights in the impacts of stigma for certain populations and how inclusivity efforts in marketing and communications are most effective.
Mentions from the Show:
People with disabilities appear in 1% of TV ads
The Simone Biles Effect: Destigmatizing Mental Health Breaks In Athletics And Beyond
Why ADA Compliance Matters in Health Care Marketing
Inclusive Marketing - Disabilities
The Business Case for Inclusive Advertising
Melissa Fors Shackelford on LinkedIn
Reed Smith on LinkedIn
Chris Boyer on LinkedIn
Chris Boyer website
Chris Boyer on BlueSky
Reed Smith on BlueSky
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