TP340 - User Centered Design and Jobs-to-Be-Done

Today, health systems are faced with a myriad of challenges to improving patient satisfaction, outcomes, and delivering more effective and patient-centered healthcare experiences. In this episode, hosts Reed Smith and Chris Boyer discuss how the Jobs to Done framework is important to user-experience design (UXD), and then are joined by hosts Steve Koch and Jonathan Pathuis from Cast and Hue who share how they work with health systems to cut through the data to get to know our consumers as people. 
Mentions from the Show:

CastandHue.com

Steve Koch on LinkedIn

Jonathan Pathuis on LinkedIn

Reed Smith on LinkedIn

Chris Boyer on LinkedIn

Reed Smith on Threads

Chris Boyer on Threads

Chris Boyer website

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