TP263 - The Purpose of Consumerism

Healthcare leaders now understand the transformative effect that consumerism is having on their industry. In this episode, Reed Smith and Chris Boyer share how consumerism has shifted in the last two years, how to use these shifts to drive experience, and then Chris Bevolo joins to share his perspective on the future of our industry and other insights from his new book, Joe Public 2030: Five Potent Predictions Reshaping How Consumers Engage Healthcare.

Mentions from the Show: 

Conscious consumerism has bounced back after a pandemic low

It’s all about the consumer: Healthcare Marketing Executives Focus for 2022

Consumerism and the Empowered Patient Experience

Chris Bevolo on LinkedIn

Chris Bevolo on Twitter

Joe Public 2030 book

Revive Health

Touchpoint.health

Chris Boyer on LinkedIn

Chris Boyer on Twitter

Reed Smith on LinkedIn

Reed Smith on Twitter

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