As health organizations start planning for the return to some form of normalcy, post-pandemic, it’s important to stop and consider what the new normal could look like. In this episode, hosts Reed Smith and Chris Boyer discuss a survey reporting on US consumer sentiment, discuss how hospitals can succeed as care evolves to digital and even ruminate about the end of the waiting room. They are joined by the hosts of the The Morning Fix by 510k Cafe podcast, Amy Shephed and Julie Dye, who share how medical technology companies are also shifting to address this new marketplace
Mentions from the Show:
Survey: US consumer sentiment during the coronavirus crisis
It's Time To Build: How Hospitals Can Thrive As Care Goes Digital
Virtual Waiting Rooms Key for Post-COVID Patient Experience Efforts
The Morning Fix by 510k Cafe podcast
Amy Shepherd on LinkedIn
Julie Dye on LinkedIn
Amy Shepard on Twitter
Julie Dye on Twitter
Find Us Online:
Touchpoint podcast Twitter
Reed Smith Twitter
Chris Boyer Twitter
Chris Boyer website
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