There has been a significant consumer shift online due to pandemic, and now many organizations are rethinking their patient engagement and access strategies to strengthen their digital channels. Hosts Chris Boyer and Reed Smith share how consumer online shopping patterns have shifted, how recent legislation is driving health systems to “free health data” for their patients, and then are joined by expert Dr. Tashfeen Ekram or Luma Health who share his approach to helping physicians and systems ensure there is “no patient left behind.”
Mentions from the Show:
The great consumer shift: Ten charts that show how US shopping behavior is changing
HHS publishes final regs on info blocking, interoperability
Was COVID-19 Healthcare’s Use Case for the Patient Portal?
Dr. Tashfeen Ekram on LinkedIn
Dr. Tashfeen Ekram on Twitter
LumaHealth.io
Find Us Online:
Touchpoint podcast Twitter
Reed Smith Twitter
Chris Boyer Twitter
Chris Boyer website
Social Health Institute
Learn more about your ad choices. Visit megaphone.fm/adchoices