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Tightwad Tech #62 - Invisible vs Visible

Author
Mark Cockrell & Shawn Kibel
Published
Thu 01 Sep 2011
Episode Link
http://elementopie.com/feeds/tightwadtech/?p=episode&name=2011-09-01_tech_62__invisible_vs_visible.mp3

This week Mark and Shawn continue an ongoing discussion regarding "customer service" from the tech department. Is it best to work efficiently behind the scenes, or to be a bit less efficient, but work face-to-face with your students and staff?

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