Taming the Grumble: A Guide to Complaint Handling for Convenience Store Champions
- Author
- C-Store Center
- Published
- Sun 17 Mar 2024
- Episode Link
- https://share.transistor.fm/s/69e399a2
Sometimes, customers aren't exactly brimming with joy. But fear not—with a well-designed complaint-handling process, you can transform grumbles into opportunities for growth!
