Agreeing on behaviours within your team is one of the most important aspects of leadership. By not agreeing on a set of behaviours, it is impossible to hold each other accountable.
Creating above-the-line and below-the-line behaviours that everyone agrees on, will enable us to set boundaries and therefore create an environment where everyone is able to hold each other accountable. These rules should be conducive to achieving your vision and should be aligned with your goals.
Our role as leaders is to recognise that we can't change people, people can only change themselves, but we can help raise awareness of their behaviours. So when it comes to accountability, the most crucial part is holding people accountable for their behaviour, and then skills and knowledge follow after.
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