Beyond Listening: Unlocking the Power of Empathy in Leadership

🎙️ Episode Overview:
Empathy is more than just a leadership buzzword—it’s the key to building trust, strengthening relationships, and driving results. In this episode of Things Leaders Do, host Colby Morris breaks down empathy into actionable strategies that you can implement immediately. Drawing inspiration from Patrick Lencioni and sharing real-life stories, Colby shows how listening, understanding, and tough conversations can transform your leadership impact.

What You'll Learn in This Episode:

• Why listening deeply is the foundation of empathy—and how to go beyond surface-level understanding.
• How walking in your team’s shoes builds trust and reveals invaluable insights.
• A proven framework for using empathy during difficult conversations.

Key Takeaways:

• The three levels of listening: surface, context, and emotion—and how to apply them in your daily interactions.
• Practical ways to implement empathy check-ins, such as shadowing employees or engaging in their workflows.
• A step-by-step process to handle tough conversations with clarity and compassion, ensuring trust is maintained.

Quotes from the Episode:

• “The most important thing you can do as a leader is to love your people. And love starts with understanding.” – Patrick Lencioni
• “Empathy isn’t just about feeling; it’s about taking meaningful action that shows you care.”

Action Challenge for This Week:
Find one way to practice empathy:

• Ask better questions during your next one-on-one meeting.
• Shadow a team member to understand their challenges firsthand.
• Prepare for a tough conversation using the empathy framework shared in this episode.

Connect with Colby Morris:

• LinkedIn: Connect with me for more insights, discussions, and leadership tips. https://www.linkedin.com/in/colbymorris/
• Speaking Engagements: Interested in bringing these lessons to your organization? Colby is available for corporate trainings, webinars, and more. Reach out to book a session [email protected]

Subscribe & Share:
If you enjoyed this episode, don’t forget to subscribe and share it with another leader who could benefit from these insights. Together, let’s create a culture of empathy-driven leadership.

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