Meet the Official Santa Claus of Boston

Photo Credit: MARGARET CORONA/DFP

Enjoy a jolly conversation between Zev Gotkin and Jim Manning, the official Santa Claus of Boston, and the state of Massachusetts. Happy holidays! 🎄

Jim Manning is a motivational speaker and an in-demand Santa Claus who has even charged as much as $700/hour for the gig. He has been featured in numerous media outlets, including The Boston Globe, MSNBC, CBS Boston, NPR, and The Today Show, and he has sung on stage with Jennifer Hudson.

A customer service expert and entertainer, he delivers one-hour talks that inspire his listeners to make memorable moments and create unforgettable experiences for their customers. And, who would know better than Santa Claus how to please an often fickle and demanding audience, right?

So be of good cheer, grab some milk and cookies, and don’t do anything to get you on the naughty list, because Santa's coming to the podcast. 

I ho-ho-hope you enjoy this interview. Wishing you a happy holidays and a happy new year! 

Some topics discussed: 

• Creating memorable moments for your customers
• How to improvise and adapt on the fly
• Being sensitive to the needs of our customers and respecting the needs of the individual
• How to surprise and delight your customer
• Using customer data to understand your customers
• How to create unforgettable experiences, personal connections, lasting memories, and deeper relationships

Watch this episode on YouTube: https://youtu.be/1Yb1XlXAgA4?si=lYK7-0HRFIVG_iLf

Connect with Jim Manning AKA Santa: https://www.linkedin.com/in/jim-manning/

Learn more: https://www.santaboston.com/ 

Manning in the media:

• Santa Singing on Stage with Jennifer Hudson - WCVB Channel 5 Boston
• Boston Globe - Meet the most expensive Santa in Boston. He charges $700 an hour
• Business Insider - What it's really like to be a professional Santa Claus 
• NPR - It's Not Jolly, It's A Job: You Need More Than A Beard To Be Santa 
• The Daily Free Press - Meet the jolly man behind the designer beard