Ep 3: Importance Of Intentional, Consistent Human Service In Chick-Fil-A That Applies To Any Business
- Author
- Ed Howie & Darryl Zavodny
- Published
- Wed 25 Sep 2024
- Episode Link
- None
Drawing from Ed's experience at Chick-fil-A and H-E-B, they emphasize the importance of building strong customer relationships and consistently delivering exceptional experiences. The core message: focus on delighting current customers, not just acquiring new ones.
